Senior Manager, Live Events Business Operations

Position Summary

Life Science Connect is rapidly expanding its Live Events portfolio through organic growth and strategic acquisitions. The Senior Manager, Live Events Business Operations, will serve as a key operational leader responsible for building the systems, visibility, processes, and cross-functional coordination that enable the continued growth and scalability of the Live Events portfolio. This individual will lead business integration efforts associated with acquisitions, oversee critical operational initiatives, and establish the operational foundation needed to strengthen commercial execution, audience growth, cross-promotion opportunities, and overall portfolio performance. This role is not responsible for day-to-day event logistics or onsite event management. Instead, the position focuses on business operations, systems integration, operational enablement, project management, governance, and cross-functional coordination. The role requires a hands-on approach to project management and execution.

Acquisition Integration & Business Onboarding

• Serve as the operational lead for newly acquired event businesses, driving integration efforts across all functional areas.
• Develop and manage acquisition integration plans.
• Coordinate onboarding of acquired teams and contractors.
• Ensure successful transition of business processes, systems, reporting, and workflows.
• Track integration milestones, dependencies, and risks, while proactively identifying mitigation strategies and escalation plans.
• Develop repeatable integration frameworks and playbooks for future acquisitions.

Business Operations & Project Management

• Lead high-priority operational initiatives across the Live Events portfolio.
• Build project plans, coordinate stakeholders, and drive execution against key milestones.
• Identify operational gaps, clarify ownership, and improve accountability across teams.
• Support strategic initiatives designed to improve scalability, audience growth, commercial execution, and revenue performance.
• Create visibility into initiative status, risks, dependencies, and outcomes for leadership.

Cross-Functional Operational Coordination

• Function as central point of contact between Live Events and shared service functions.
• Coordinate with IT, Finance, HR, Legal, Marketing, Audience Development, and Sales.
• Facilitate issue resolution and drive accountability across departments.
• Ensure cross-functional initiatives remain aligned with division objectives and business priorities.

Systems, Data & Technology Integration

• Coordinate migration of acquired event data into company systems.
• Partner with IT and Data teams on technology integrations.
• Support CRM, registration, and marketing automation integrations.
• Establish data governance and quality standards.
• Partner with business stakeholders, IT, and Data teams to define business requirements and support operational technology initiatives.
• Serve as a business champion for technology improvements that enable growth, efficiency, visibility, and better decision-making.

Business Process Development

• Create standard operating procedures across the events division.
• Document repeatable workflows and governance practices.
• Lead continuous improvement initiatives.
• Drive the development of scalable operating models that support growth and consistency.

Reporting & Performance Management

· Maintain portfolio-level dashboards.

· Monitor operational KPIs and integration progress.

· Develop management reports for executive leadership.

· Provide insights and recommendations that support operational and commercial decision-making.

Governance and Operational Controls

• Support compliance with corporate policies and data privacy requirements.
• Support alignment between Live Events operations and broader Life Science Connect business practices, policies, and standards.
• Assist with audits, due diligence, and documentation management.
• Establish governance structures, decision-making frameworks, and operational controls that promote consistency, accountability, and operational excellence across the portfolio.
• Monitor operational risks and support implementation of mitigation strategies when required.

Travel as Required

Experience

• 7+ years of progressive experience in business operations, project management, acquisition integration, or a related discipline, including direct ownership of complex cross-functional initiatives.
• Experience working in the trade show, conference, or live events industry, with an understanding of event-driven timelines, sales cycles, and cross-functional operating requirements.
• Experience leading complex cross-functional projects.
• Demonstrated ability to operate effectively in ambiguity, organize complex work, identify gaps, clarify ownership, follow up on decisions, and create practical structure in a rapidly changing environment.
• Strong organizational, stakeholder management, and project management skills.
• Experience with acquisitions, systems implementations, or data migrations preferred

• Medical / vision / prescription / dental coverage for you and your family
• 100% company‑paid short‑ and long‑term disability insurance
• 100% company‑paid life insurance
• 401(k) with dollar‑for‑dollar company match up to 6%
• 15 vacation days and 6 personal days on day 1
• 13 company‑paid holidays