Senior Manager of Product Management

ABOUT VERATO

As digital transformation and AI progress at lightning speed, organizations find themselves data-rich and insights-poor. Digital transformation’s promise to drive better experiences and business performance is falling short. Data is often trapped in silos across disconnected systems of record, such as ERPs and EHRs, systems of engagement, such as CRMs, and systems of insight, such as cloud data platforms. These systems cannot integrate seamlessly without a single source of truth for identity, making it impossible to share and consume complete and trusted 360-degree views of people, organizations, and networks.

Verato, the identity intelligence experts, powers exceptional experiences everywhere by solving the problem that drives everything else — knowing who is who. The Verato MDM Cloud, the next generation of MDM, delivers unprecedented identity intelligence by uniquely combining extraordinary identity resolution and enrichment with identity verification, AI-powered data governance, and advanced insights. Verato re-imagines MDM to be purpose-built and nimble to drive a complete and trusted 360-degree view of people, organizations, and networks across complex ecosystems with unmatched speed to value, enterprise-grade performance, and customer success. More than 75% of the US population flows through Verato, powering a single source of truth for identity across the critical industries of healthcare, life sciences, financial services, public sector, and beyond. For more information, visit verato.com.

Core to Verato’s strategy for sustained growth is our commitment to building a strong, people-first culture that attracts, develops, and retains top talent worldwide. Verato operates on the simple principle that a company must prioritize its employees first and foremost. In return, these employees will take care of the company’s customers, and in turn, those customers will support the company’s shareholders. Verato believes in empowering teams with the best tools and development opportunities available. Staff are given chances to expand their knowledge in areas like technology (e.g., big data, distributed/cloud computing, complex algorithms), healthcare, and organizational development. As Verato continues a path of high growth and significant impact, every team member gains an influential front-row seat as we execute our business strategy. Together, we can bring about a profound and positive transformation in healthcare as we know it today.

ABOUT THE POSITION

We are seeking a dedicated Senior Manager of Product Management who is interested in joining a highly dynamic and intellectually inspiring team. Verato’s SaaS software offering is a healthcare-specific Master Data Management (MDM) platform that provides our customers with a complete and trusted 360-degree view of their patients, consumers, and providers. This product management role is focused on analytics and data insights capabilities within Verato’s platform. This person will report to the Vice President of Product Management.

ESSENTIAL FUNCTIONS AND DUTIES:

• Own and manage a set of multiple products, contributing to the vision and strategy, define and own roadmaps, and drive execution and delivery of products to ensure overall success across the entire product portfolio.
• Manage, mentor, and advise one or multiple direct reports (technical product managers or product data analysts).
• The Senior Manager and their direct report(s) are collectively responsible for the following duties for a set of multiple products:
  • Represent the needs of customers, healthcare providers, industry partners and other related network members internally and externally
  • Work with cross-functional teams across Verato - Customer Success, Sales, and Marketing.
  • Contribute to strategy and multi-year roadmap to achieve strategic outcomes and increase wallet share
  • Represent product in collaboration discussions with cloud database & data vendor partners
  • Own and review the product roadmap with key stakeholders and obtain agreement on the longer-term product vision and product priorities.
  • Analyze business requirements and discover the underlying intents.
  • Synthesize business requirements into epics and translate epics into stories to enable development teams to understand scope.
  • Prepare user stories to support iterative delivery of the data & insights functionality as well as integrating with the overall Verato MDM capabilities.
  • Understand technical implications of features and how to break them down into stories according to the Independent, Negotiable, Valuable, Estimable, Small, Testable principles.
  • Facilitate and lead workshops/discussions with cross functional teams to address customers’ pain points and generate ideas for data & insights solutions.
  • Communicate upstream and/or downstream dependencies based upon planned work.
  • Work closely with sales & marketing to create and execute go-to-market plans for new and existing products, including collaboration with Verato partners.

REQUIREMENTS

• 10+ years of experience in the healthcare technology industry, with focus on product management roles in healthcare SaaS software
• 2+ years of experience managing multiple products within a broader product line or product family
• 1+ years of experience managing direct reports
• Knowledge in Enterprise master provider index or master data management software is preferred
• Experience with the Atlassian stack like JIRA, Confluence as well Product Portfolio Management tools like Airfocus
• Comfortable working in an agile environment with a cross functional and geographically distributed team with the ability to manage multiple projects and priorities
• Experience managing customer relationships through beta or development partner engagements
• Excellent problem-solving, organizational, and analytical skills
• Strong communication skills - listening, interpersonal, oral and written communication – fluent in both spoken and written English
• Bachelors or Masters degree in technical field or business administration

Equal Opportunity Employer/Veterans/Disabled