Senior Manager, Production

GENERAL PURPOSE

The Sr. Manager, Production is responsible for defining and leading the production strategy, operating model, and resource planning framework that supports Ross' creative and marketing objectives across photoshoots, campaigns, and multi-channel content initiatives. This role oversees the end-to-end production ecosystem, ensuring scalable processes, effective resource allocation, operational excellence, and seamless execution from concept development through final delivery. The Sr. Manager, Production leads large-scale and high-visibility productions while overseeing production budget planning, vendor strategy, and team development. Through strategic leadership and operational expertise, this role ensures productions are delivered efficiently, consistently, and at the highest level of quality while building the infrastructure, partnerships, and capabilities necessary to support evolving business needs.

ESSENTIAL FUNCTIONS

• Develop and execute the production strategy and operating model for creative content, photoshoots, and campaign initiatives, ensuring alignment with Marketing, Creative, and enterprise business objectives.
• Lead production planning, including capacity management, resource allocation, scheduling strategy, and prioritization across multiple concurrent campaigns and business initiatives.
• Oversee the end-to-end execution of large-scale productions, ensuring seamless delivery from concept development and pre-production through on-set execution, content delivery, and post-production.
• Establish and manage strategic relationships with external production partners, agencies, photographers, stylists, talent, and vendors, driving performance, cost efficiencies, and long-term value.
• Own annual production budget planning, forecasting, financial tracking, and resource investments, ensuring fiscal accountability while maximizing production quality and operational effectiveness.
• Establish governance and compliance standards for production operations, ensuring all contracts, documentation, releases, insurance requirements, and vendor agreements are accurate, complete, and aligned with company policies.
• Develop and oversee integrated production roadmaps, calendars, and resource plans, ensuring alignment with campaign priorities, organizational capacity, and key business milestones.
• Lead, coach, and develop a high-performing production team, fostering organizational capability, talent growth, and a culture of collaboration and accountability.
• Design and implement scalable production processes, operating standards, and performance metrics that improve efficiency, consistency, resource utilization, and speed-to-market across all production activities.

ESSENTIAL FUNCTIONS (cont.)

COMPETENCIES

QUALIFICATIONS & SPECIAL SKILLS REQUIRED

• 8+ years of experience in production, creative operations, or film/media production.
• 5–7+ years of experience leading production teams, people, and cross-functional initiatives.
• Proven ability to manage multiple projects, timelines, and budgets simultaneously in a fast-paced environment.
• Strong understanding of end-to-end production processes, including pre-production, on-set execution, and post-production.
• Experience managing production budgets, resource planning, and vendor relationships for large-scale marketing or creative initiatives.
• Demonstrated ability to lead and develop teams while driving operational efficiency and executional excellence.
• Excellent communication and interpersonal skills, with the ability to collaborate cross-functionally and manage external partners.
• Proficiency in Microsoft Office Suite and familiarity with production tools and creative platforms (e.g., Adobe Suite).

EDUCATION / CERTIFICATIONS

• Bachelor's degree or equivalent experience.

PHYSICAL REQUIREMENTS

SUPERVISORY RESPONSIBILITIES

Supervises 2–3 direct reports