Senior Manager - Sales Systems & Autom

Senior Manager – Sales Systems & Automation

• Join Cartology, the team that's driving real customer impact in the moments that matter most
• Drive Cartology’s national revenue infrastructure
• Full-time, perm role, based at Surry Hillis with 2 days WFH
  
  

We are Cartology

Cartology is one of Australia’s leading retail media businesses, powered by the Woolworths Group. We provide targeted omnichannel marketing solutions and comprehensive closed loop reporting to help FMCG brands grow. With Cartology, brands can drive real customer impact in the moments that matter most, because we get customers.

Cartology is truly pioneering the future of Retail Media, creating, shaping and leading this new industry that connects brands to customers in new and exciting ways.

Be nothing but yourself in a culture that is inclusive and innovative. Work as part of an ambitious, smart and passionate team and belong to something meaningful as part of the Woolworths Group.

What You’ll Do

The Senior Manager – Sales Systems & Automation drives Cartology’s national revenue infrastructure by partnering with Tech and Data to co-architect scalable, user-centric sales solutions. Operating between commercial execution and technical engineering, this leader eliminates operational friction, modernizes workflows, and acts as a strategic driver of adoption to accelerate commercial success and transform the daily sales experience.

Key Accountabilities Include

• CRM & Solution Design: Own the roadmap and operational health of core platforms like Salesforce and Ad Vendio, partnering with engineering teams to co-design user-centric commercial solutions and drive sales productivity.
• Operating Rhythm & Enablement: Automate and scale core operating rhythms with robust infrastructure, dashboards, and reporting modernization programs that replace manual spreadsheets with real-time automated business intelligence.
• System Optimisation & Governance: Partner with Data and BI teams to establish rigorous data governance standards, ensuring CRM and order management platforms remain trusted single sources of truth for forecasting.
• AI & Sales Intelligence: Lead commercial AI and automation initiatives—including sales agents and forecasters—while embedding predictive intelligence and automated client insights directly into day-to-day sales workflows.
• Workflow Harmonisation & Adoption: Streamline the entire sales lifecycle from lead capture to post-campaign reporting, managing onboarding and enablement routines to secure high national adoption and compliance.
• Operational Agility: Demonstrate versatility and cross-functional problem-solving by pivoting quickly to tackle high-priority strategic opportunities, operational roadblocks, and emerging commercial ventures across Cartology.
  
  

What You’ll Bring

• CRM Proficiency: Advanced technical expertise in Salesforce and Ad Vendio within complex enterprise environments, with the capability to architect solution designs firsthand.
• Requirements & Design: Proven track record of translating commercial sales workflows and pain points into clear, practical system requirements and solution designs.
• Automation & Improvement: Demonstrated success leading end-to-end workflow modernization and automation programs that deliver measurable time-savings and revenue enablement.
• Stakeholder Management: Experience partnering and negotiating across senior business units to align conflicting system priorities and establish unified roadmaps.
• AI & Machine Learning: Understanding of generative AI and machine learning tools applied to B2B sales enablement.
• Industry Knowledge: Familiarity with retail media networks, digital out-of-home advertising, e-commerce, and retail inventory booking engines.
  
  

What You'll Experience

• A commitment to flexibility through a hybrid working model which combines time spent at a support office or hub and time working from home, supporting both in-person connection and balancing the flexibility that remote working provides for our teams.
• High-impact role supporting our teams who enrich our communities.
• A global business with endless career possibilities around every corner and across every discipline - with valuable exposure to a vast and exciting business network.
• A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app.
• A progressive and competitive leave policy that gives you more space for what matters to you.
• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.
  
  

Endless possibilities with Woolworths Group

We’re a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

See how we’re creating better experiences together, for a better tomorrow

Discover more opportunities with Woolworths Group