Senior Middleware Transaction Recovery Specialist

Job Title: Senior Middleware Transaction Recovery Specialist

Location: United Arab Emirates (Remote)

Employment Type: Full-Time

Work Arrangement: 100% Remote — Work From Home

Level: Senior

About the Role

We are seeking an experienced Senior Middleware Transaction Recovery Specialist to oversee the analysis, investigation, and recovery coordination of transaction-processing issues across enterprise middleware platforms. The role focuses on maintaining transaction integrity, minimizing processing disruptions, investigating failed or incomplete message flows, and supporting reliable recovery procedures across distributed applications and integrated systems.

This is a fully remote technical role requiring strong expertise in middleware platforms, transaction management, message processing, integration architecture, and operational resilience. The specialist will collaborate with application, infrastructure, database, and payment operations teams to resolve complex transaction exceptions and improve recovery controls.

Key Responsibilities

• Monitor middleware transaction flows, message queues, integration services, and distributed processing environments to identify failed, delayed, duplicated, or incomplete transactions.
• Investigate transaction interruptions, processing failures, timeout conditions, communication errors, and inconsistent system responses.
• Analyze middleware logs, transaction identifiers, message headers, correlation IDs, event traces, and application records to establish failure causes.
• Coordinate recovery activities for interrupted transactions while preserving data integrity and preventing duplicate processing.
• Review transaction states across source applications, middleware layers, downstream systems, and external service interfaces.
• Assess message queue backlogs, dead-letter queues, retry mechanisms, and error-handling configurations.
• Develop and maintain transaction recovery procedures, reconciliation controls, exception-handling guidelines, and operational runbooks.
• Support investigation of distributed transaction failures involving APIs, message brokers, enterprise service buses, and asynchronous processing systems.
• Evaluate transaction sequencing, idempotency controls, retry policies, rollback behavior, and compensating transaction mechanisms.
• Coordinate with application and database specialists to resolve inconsistencies between middleware transaction records and downstream processing outcomes.
• Review recovery logs and reconciliation reports to confirm that authorized recovery activities have completed successfully.
• Identify recurring transaction failures and recommend improvements to middleware configuration, integration design, monitoring, and fault tolerance.
• Support root-cause analysis and prepare technical incident reports, recovery summaries, and corrective-action recommendations.
• Participate in disaster recovery planning, middleware resilience assessments, and transaction continuity exercises through remote technical coordination.
• Establish key performance indicators for transaction recovery time, message processing reliability, exception volumes, and unresolved transaction backlogs.
• Ensure recovery activities follow approved change-management, access-control, information-security, and operational risk procedures.
• Maintain technical documentation covering middleware dependencies, transaction flows, recovery scenarios, escalation paths, and known failure conditions.
• Provide technical guidance and mentoring to middleware support engineers and transaction operations teams.

Qualifications and Experience

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related discipline.
• Significant professional experience in middleware support, enterprise integration, transaction processing, or production application operations.
• Strong understanding of middleware platforms such as IBM MQ, IBM Integration Bus, IBM App Connect, Oracle WebLogic, TIBCO, MuleSoft, or comparable technologies.
• Experience with message queues, event-driven architectures, API integrations, enterprise service buses, and distributed application environments.
• Knowledge of transaction processing concepts, including commit and rollback, two-phase commit, idempotency, message acknowledgment, retry handling, and transaction recovery.
• Practical experience investigating failed messages, dead-letter queues, processing exceptions, duplicate transactions, and asynchronous integration failures.
• Familiarity with SQL and database transaction concepts, including consistency checks, reconciliation, and investigation of incomplete processing.
• Ability to analyze application logs, middleware traces, system events, and transaction monitoring dashboards.
• Understanding of high-availability architecture, failover, disaster recovery, and business continuity principles.
• Experience with monitoring and observability tools, incident management platforms, and technical troubleshooting workflows.
• Strong analytical, problem-solving, and root-cause investigation capabilities.
• Ability to coordinate technical recovery activities across distributed teams and multiple application owners.
• Excellent technical documentation, communication, and stakeholder management skills.
• Familiarity with IT service management practices, including incident, problem, change, and configuration management.

What We Offer

• 100% remote working arrangement within the stated UAE employment framework.
• Opportunity to work on complex enterprise middleware and transaction-processing environments.
• Exposure to distributed systems, integration technologies, and operational resilience initiatives.
• Collaborative environment with opportunities for technical leadership and professional development.
• Competitive compensation based on experience, technical expertise, and role scope.

How to Apply

Interested candidates should submit an updated CV highlighting their middleware platform experience, transaction recovery expertise, integration technologies, and relevant incident-management achievements.

Application subject line: Application – Senior Middleware Transaction Recovery Specialist (UAE Remote)

Candidates should confirm applicable employment arrangements, residency requirements, and work authorization before accepting an offer.

• Role boundary: This position provides remote technical monitoring, investigation, recovery planning, and coordination. Physical data-center operations, hardware maintenance, network equipment servicing, and on-site infrastructure interventions must be performed by qualified local personnel. Production transaction replays, rollback execution, privileged access changes, payment or settlement releases, and other material system or financial actions must be performed or approved by appropriately authorized personnel under established change-control and operational procedures.