Senior ML Engineer

We are looking for a Senior ML Engineer to join our team and take ownership of key areas within our technology and data platform. Owns the predictive customer scores that ship with the product: churn, propensity, lifetime value, spend intent, and response scoring, from training through to monitoring.

Key Responsibilities

• Own and deliver solutions within the scope of the role, from requirements and technical/design decisions through implementation and continuous improvement.

• Work closely with engineering, product, data, design, and business stakeholders to translate requirements into practical, scalable solutions.

• Apply strong engineering and/or domain expertise to build reliable, maintainable, and production-ready capabilities.

• Contribute to architecture, standards, documentation, quality, and technical decision-making appropriate to the role.

• Identify performance, scalability, data quality, usability, reliability, or operational risks and address them proactively.

• Collaborate across teams to ensure solutions integrate effectively with existing systems and platform components.

• Experience: 5+ years of relevant professional experience.

• Strong hands-on experience with: Applied machine learning, tabular predictive modelling, feature engineering, gradient boosting, model evaluation and calibration, Python, Spark, MLOps.

• Applied machine learning with models running in production, not research or proof of concept.

• Deep hands on with tabular predictive modelling on customer data.

• Has built churn or propensity models in telco, banking, or retail.

• Training, deployment, and retraining pipelines in a self managed environment.

• MLOps practice: model registry, versioning, retraining, monitoring, and drift detection.

• Comfortable working inside a data platform rather than a notebook.

Domain Requirement:

• Telco or Banking is a must

Preferred Qualifications

• Uplift or causal modelling for incremental targeting.

• Feature store design.

• Working with commercial stakeholders on what a prediction is used for.