Senior Operations Analyst, Physical Metals

Equiti is a pioneering fintech firm and world-class provider of multi-asset fintech products - from liquidity solutions to in-house tech hubs to online trading platforms. With over 400 global specialists in 9 languages, Equiti provides clients with access to individual, professional, and institutional brokerage services in Europe, the Middle East, and Africa.

At Equiti, we believe that financial opportunities can unlock potential for everyone, everywhere. We’re on a mission to deliver accessible online trading products around the world through education and accessibility.

Think finance is stuffy? Think again.

"At Equiti, we’re building fintech with a purpose: making wealth tools accessible to everyone. As we continue to grow, we’re seeking talented individuals who thrive in innovative environments. , and we are on the lookout for talented individuals who can perform and excel in a dynamic and innovative working environment. Our Equiti Gold unit would like to welcome a detail-oriented.

Senior Operations Analyst, Physical Metals in our office in Dubai

Responsibilities

• Manage and oversee daily operational processes for the physical gold trading business
• Liaise with liquidity providers, refineries, vault operators, and physical suppliers to ensure smooth operational workflows.
• Coordinate and monitor physical bullion delivery processes, including interactions with vaults, refineries, and logistics providers.
• Oversee reconciliation for bullion transactions in coordination with Finance and Liquidity providers.
• Investigate and resolve operational issues, discrepancies, and client-related queries, escalating where necessary.
• Act as the primary operational point of contact for all matters relating to the firm’s gold trading activities.
• Provide regular reporting and performance analysis on the gold trading unit, including operational metrics and market insights.
• Support funding and liquidity management related to bullion transactions.
• Ensure the proper functioning of the internal gold trading application, working closely with the technology team to resolve issues and implement enhancements.
• Identify opportunities for process improvements, automation, and operational risk mitigation.

Skills & Competencies

• Solid understanding of physical bullion trade lifecycle
• Operational risk awareness
• Strong analytical and reporting capability
• Stakeholder management across trading, operations, and external partners
• Problem-solving and escalation management
• Ability to work in a fast-paced commodities trading environment

Experience Requirements

• Bachelor’s degree in Finance, Economics, Business, or related subject.
• Experience working with a bullion trader, commodities desk, or physical metals trading operations.
• Strong knowledge of local bullion markets, including pricing, fixing, settlement processes, and global supply/demand dynamics.
• Practical experience in deal booking, physical supply, settlement processes, and premium discount.
• Clear understanding of the physical bullion ecosystem in the UAE and regional markets.
• Experience working with refineries, vaults, liquidity providers, and physical metal suppliers.
• Strong analytical and reconciliation skills with high attention to detail.

Perks

Each of our offices has its special perks; be it ‘no ties’, free lunches, charity events, or a hybrid work policy – but whenever you walk into an Equiti office, you’re sure to see a friendly face. We encourage international collaborations and always keep our eyes open to how we can do more.

The benefits you can expect at your Equiti workplace include:

• Competitive salary package
• Performance-based bonus
• Medical insurance coverage for employees and family members
• Smart working options
• Employee wellness initiatives
• Personalized career development
• Company lunch in the office
• Regular company events

With energy, drive, and imagination, there’s no limit to where your career can go at Equiti. With a diverse workforce and geographical spread of offices, we strongly support career development initiatives as well as provide a range of opportunities for professional and life experiences.

Equiti is an equal opportunity employer.

“Equiti” refers to a group of companies consisting of seven regulated financial services companies licensed to operate in the respective jurisdictions of their incorporation, in addition to our tech and marketing hubs. Equiti has presence in Africa, Europe, and the Middle East.