Senior Payroll Specialist

Latitude Financial Services operates a partially outsourced payroll model, with payroll processing managed by Frontier Software. The Payroll Senior Specialist will act as the key conduit between Frontier and Latitude, ensuring payroll services are delivered accurately, efficiently and with a strong employee experience. This role will backfill the Payroll Manager while they oversee Latitude’s payroll transformation project, providing senior operational payroll support across end-to-end payroll delivery, employee queries, payroll files, data audits, compliance, tax and regulatory reporting. Key Responsibilities Act as the primary contact for Frontier Software across Australia and New Zealand payroll matters. Manage end-to-end payroll activities, including payroll files, sign-off processes, employee queries and issue resolution. Support payroll frameworks, policies, processes, controls, reporting and continuous improvement initiatives. Partner with People Operations, Reward and Finance to maintain payroll data integrity across Workday, Chris21 and Time & Attendance systems. Drive automation, including appropriate use of AI, to improve payroll processes, reporting and employee experience. Develop and maintain payroll reporting for People & Culture, management, Board, Remuneration & People Committee and annual reporting requirements. Act as custodian of payroll data, ensuring information is accurate, complete, maintained and stored in line with Latitude requirements. Build strong stakeholder relationships and provide practical payroll advice to support business decision-making. Act as delegate for the Payroll Manager where required. Perform other reasonable duties as required from time to time. Qualifications & Experience 5+ years’ experience in a senior payroll role, including strong hands-on payroll delivery. Direct experience with iChris or Chris21 payroll systems. Sound knowledge of Australian and New Zealand payroll legislation, tax, superannuation and regulatory requirements. Experience working within an outsourced or partially outsourced payroll model. Strong Excel capability, including advanced formulas, pivot tables, charts and lookups. Strong HR systems knowledge, ideally Workday or a similar platform. Excellent stakeholder engagement, analytical, communication and time management skills. Strong attention to detail, proactive ownership and a solutions-focused approach. Tertiary qualifications in Human Resources, Payroll, Business, Commerce or Law, or equivalent professional experience. Sometimes the best candidates don’t have 100% of what is listed above, but if you have most and are confident, you’d be a good fit, we’d love to hear from you! Sound like you? That's a good sign! In return for your energy and ideas, we offer a flexible working environment and great compensation. We always support a safe, healthy, engaging, and productive working environment for all employees and workers, whether that be in your home and office, or a combination of both. At Latitude, we make it possible – for our customers, our communities, and our people. We believe in creating opportunities that truly matter, helping you thrive both professionally and personally. That’s why we offer benefits that make a real difference in your life. We make it possible… to spend more time with your loved ones – with an extra week of paid leave each year through our Take 5 initiative. to balance work and life – with a hybrid working model , giving you the flexibility to work from home while connecting in the office 2 days a week. to put your wellbeing first – with Sonder , a 24/7 support app for mental and physical wellness. to access great financial benefits – with discounts on Latitude products and services. We're Latitude, partners in money Latitude may seem like the new kid on the block, but it's taken us almost a hundred years to become an overnight success. Digital payments, cards, loans are what we offer - but what we really are is a platform that helps people shop and live better. Always living and breathing our values. Take ownership, Win together, Pursue excellence, and Create tomorrow Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.