Senior Platform Availability & Resiliency Engineer

Our Federal Government client is seeking an experienced Senior Platform Availability & Resiliency Engineer to join a critical technology operations team responsible for ensuring the reliability, availability and recoverability of enterprise platforms and infrastructure. This role will provide technical leadership across observability, resiliency, disaster recovery, configuration management and platform operations, while mentoring engineers and driving continuous improvement initiatives. The successful candidate will play a key role in strengthening operational resilience and ensuring business-critical services remain highly available and well monitored.

Candidates with strong hands-on experience in Dynatrace, Device42, ServiceNow, Pagerduty and deep understanding of unified observability, resiliency and configuration management practice are encouraged to apply.

Role Title: Senior Platform Availability & Resiliency Engineer

Start Date: 1 February 2027

Contract Role Till: 31 December 2027

Daily Rate: $665 - $758 per day + Super

Location: Sydney CBD (2000) or South Brisbane (4101)-based. Hybrid working arrangement with a minimum of 2 days per week onsite and the remainder work from home.

Tasks & Responsibilities:

• Lead and continuously improve platform availability, observability, resiliency and configuration management practices.
• Provide technical leadership, mentoring and coaching to engineering team members.
• Contribute to strategic planning, technology roadmaps, capacity planning and risk mitigation initiatives.
• Act as an escalation point for major incidents and lead post-incident reviews to drive service improvements.
• Own and enhance observability services, tooling standards and monitoring frameworks across enterprise platforms.
• Establish and maintain alerting, event management and service monitoring capabilities.
• Manage and optimise observability and automation platforms including monitoring, alerting and workflow integrations.
• Lead disaster recovery planning, testing and resiliency improvement initiatives across hosting platforms and services.
• Define and maintain recovery objectives, resiliency standards and operational readiness frameworks.
• Manage and improve configuration management practices, including CMDB governance, service mapping and data quality oversight.
• Drive integration between infrastructure, monitoring and service management platforms.
• Collaborate with stakeholders, vendors and delivery teams to support platform reliability and operational excellence.
• Develop technical documentation, governance artefacts, standards and operational procedures.
• Monitor and report on platform availability, recovery performance and service health metrics.

Experience & Skills Required:

• Extensive experience across platform availability, resiliency, observability, infrastructure operations or related disciplines.
• Demonstrated experience leading one or more of observability, disaster recovery, resiliency, configuration management, CMDB governance or data centre operations.
• Strong knowledge of industry best practices relating to monitoring, resilience engineering, disaster recovery and service availability.
• Experience designing and maintaining enterprise observability, alerting and monitoring frameworks.
• Proven experience contributing to strategic planning, roadmaps and operational improvement programs.
• Strong leadership skills with experience coaching, mentoring or leading technical teams.
• Excellent stakeholder management and communication skills, including the ability to present to governance forums and senior stakeholders.
• Strong understanding of disaster recovery processes, resiliency testing and recovery objectives (RTO/RPO).
• Knowledge of configuration management principles, CMDB governance and service mapping practices.
• Ability to operate independently and manage multiple priorities within complex technology environments.

If you feel this opportunity matches your skills and previous experience, please apply with your CV.

Candidates must possess existing Australian working rights and live in/or around the Greater Sydney or Brisbane Areas.