💙About Bounce

At Bounce we’re on a mission to make people’s journeys lighter, because we believe nobody should have to plan their day around their stuff.

We started with the largest luggage storage network on the planet: 35,000+ local businesses across 100+ countries, where travelers drop their bags and get on with their day. Now we’re going further, with luggage delivery and our own 24/7 lockers. Our goal is for “bounce it” to be the first thing people say when they arrive in a new city.

We’re a small, nimble team across Lisbon, San Francisco, and Tokyo. We move fast, test ideas early, and change course when the data tells us to. If you want to make travel lighter for everyone, come build it with us.

We were named the fastest-growing travel company in the US on the 2024 Inc 5000, and we’re backed by leading Silicon Valley investors, including a16z, General Catalyst, and 359 Capital.

About the role

We're looking for a Senior Product Designer to join our design team. You'll work across Bounce's consumer and partner products, on web and mobile, and move between problem areas as the business needs. You'll own work end to end: spotting the opportunity in customer and business data, making the case with your product partners, and shipping the experience with engineers.

The mission

You'll shape the experience for both the travelers who book with Bounce and the partners who store their bags, making the marketplace work better for everyone.

You'll also ask a bigger question every week: how can we make everyone more efficient? That means sharper problem framing, a stronger design system, so the whole team ships faster and better.

AI is changing how products get designed and built, and we want designers who already work that way: prototyping in code, testing ideas before they reach engineering, and building tools that make the whole team faster.

How product gets built at Bounce

We build for our customers and partners first. Technology is how we get there, not the goal.

We work in 1-week cycles, and most projects fit into one or two of them. Each project has one owner, but the whole team pitches in. You'll always need input along the way, and we expect you to ask for it.

This role is for you if you enjoy every part of building a product, not just making things look good. As a small team, we rely on people who can take a problem from discovery to shipped UI. You won't be handed a queue of tickets. You'll help shape what we build and why.

Where you come in

Own design end to end for your problem areas in consumer and partner-facing product across web and mobile, from discovery to shipped UI
Design in Figma or with AI tools (we use Claude Code)
Turn customer insight into business opportunities. Connect what you learn from users and data to the metrics that matter, and make the case to your product partners for what to build and why
Run user interviews, usability tests and research sessions, and combine what you learn with quantitative data to find where users struggle in current flows
Own and evolve Bounce's design system, ensuring consistency across surfaces
Partner with engineers on technical constraints and feasibility
Mentor other designers and give clear, direct feedback in design reviews
Present your work in design jam sessions, and articulate the reasoning behind your decisions
Bring new ideas: explore unconventional approaches and run small experiments to prove them

Your profile

You have a strong background in B2C products, designing for real users
You've owned design for consumer products from discovery through to shipped, measurable results, and your portfolio shows the metric you set out to move and what happened
You know your way around Figma and keep your craft sharp
AI is already part of how you work. You prototype, research and explore with AI tools every week, and you can show us something you built that way
You care about user-centered design: you think about the person using the product before you think about the pixels
You have strong attention to detail. You notice when something is 2px off, and you care
You're comfortable making decisions with incomplete information
You're energised by new ways of creating impact, and you'd rather test a bold idea than polish a safe one
You're a clear communicator who can explain and defend design decisions without jargon
You give and receive feedback well, and you raise the level of the people around you

Interview process

Intro call with our Talent team to get to know you and share more about Bounce
Hiring manager interview with a Design Lead
Portfolio review where you’ll present a project from your portfolio end to end
Team interview to meet the people you'll work with every day
Career deep dive to explore how your career shaped you
CEO chat about culture and how you like to work

Benefits and compensation

Compensation

Competitive salary paid over 12 months.
Stock options vesting over 4 years with a 1-year cliff.
Flexibility to shape your package: prioritize salary or opt for more stock options

Benefits

Private health insurance
Unlimited vacation
Meal allowance through Coverflex
Commute allowance
Gym membership
Catered lunches twice a week, plus snacks and drinks in the office
Team trips twice a year & regular global get togethers

Location and work setup

You'll be based in our Lisbon office.

Flexible hybrid working with ‘work-from-anywhere’ weeks.

Our core values

Velocity is priority #1. The faster we ship, the faster we learn. One day sooner compounds.
Be experiment-driven. Small hypotheses, small scopes, fast learning.
Freedom with responsibility. You have the freedom to act, and we trust you to do what's best for Bounce.
Own the outcome. Commit to the outcome, not the task.
Think at scale. A small improvement shipped globally can beat a big one in a single city.
Be scrappy. There are no experts, it's just us. If something needs doing, we figure it out.
Strive for feedback. Care personally, challenge directly, and make feedback a habit.
Relationships matter. We genuinely care about the people we work with. We build community, not just collaborate.

Senior Product Designer