Senior Product Manager

About Glasslake

Glasslake is building the operating system for SAP delivery — the infrastructure layer underneath the most complex and expensive IT projects companies run. SAP implementations move billions of dollars and thousands of consultants, but the knowledge generated in these projects is never captured: it lives in people's heads, disappears when the project ends, and gets rebuilt from scratch on every new engagement.

Glasslake solves this with an agentic orchestration platform that coordinates every phase of SAP transformation, capturing decisions, tests, and context as a byproduct of work already underway — building an organizational memory that accumulates across projects instead of resetting.

We're a team based in San Francisco and São Paulo, moving fast and already deployed with some of the largest SAP integrators in the world, including Delaware Consulting, KPMG, and NTT Data. The team comes from Stanford, Meta, Two Sigma, Microsoft, and NASA.

The Opportunity

You own product. Not tickets, not meeting notes, not a backlog someone else prioritizes — the product strategy, the roadmap, and the operating system that turns them into shipped software.

You'll be shaping an agentic AI product in production — one where AI agents coordinate real enterprise work, inside some of the most complex projects companies run. Few product roles in Brazil offer that today.

Glasslake is growing fast, and so is the complexity of what we build. We're looking for a senior product leader to take ownership of the product area — evolving how we plan, prioritize, and ship, and raising the bar as the company scales.

This is a senior individual contributor role, with real ownership and a direct line to the founders — a strong fit for someone who wants to go deep on a hard, new problem at a company where the complexity is real.

What You'll Do

Own the product strategy and roadmap

• Define and communicate product vision, strategy, and roadmap, aligned with the founders and grounded in what customers and the market actually need.

• Prioritize ruthlessly, balancing customer value, business impact, and engineering effort — and explain the trade-offs clearly to everyone affected.

• Research competitors and the SAP delivery landscape, and turn that research into positioning and product decisions.

Build the product function

• Design and run the product operating rhythm: planning cycles, weekly engineering syncs, roadmap reviews, and how decisions get documented.

• Create the core product materials — product documentation, strategy narratives, PRDs — that engineering, sales, and leadership rely on.

• Define the product metrics we track, and make them part of how the team decides what to build next.

Drive execution with engineering

• Partner daily with Tech Leads and engineers; remove blockers, clarify scope, and keep delivery predictable.

• Bring enough technical depth to discuss architecture, integrations, and technical debt as trade-offs, not abstractions.

Stay close to customers

• Understand the people who use the platform every day — consultants at our systems integrator partners and project managers at the end clients they serve — and bring what you learn back into the roadmap.

• Join customer conversations across Brazil, Europe, and the US alongside our Customer Success, Solutions Architecture, and GTM teams, who own the relationship day to day.

• Push back internally, with data and judgment, when a request doesn't serve the product or the customer.

What We're Looking For

• 4–10 years in product management at B2B technology companies, with a track record you can point to: products shipped, metrics moved, processes you built.

• Startup experience combined with time in structured environments. You know how smaller, fast-moving companies operate, and you've also been part of a company — or a phase of one — with mature product practices.

• Fluent English, written and spoken. Our team, customers, and partners span the US, Europe, and Brazil.

• Ownership of your work. You take a process or problem, make it yours, and see it through — from structuring it to delivering results.

• Self-directed organization. You track your own work, run processes the right way, and chase results without needing someone to follow up on you.

• Metrics rigor. You know how to propose, define, and track product metrics, and how to build that discipline into a product area.

• Technical fluency. You're comfortable going deep with engineers on architecture, integrations, and trade-offs, and you earn their trust.

Nice to have

• Experience building a product function or process, ideally at a startup.

• Fluency with AI products: how LLM- and agent-based products are built, evaluated, and improved.

• SAP domain knowledge, or experience with products for SAP, systems integrators, or enterprise IT.

• UX skills and a strong eye for user experience.

Why Join Glasslake Now

• Own an agentic AI product at a fast-growing startup, with real customers and real traction.

• Work on a product already deployed inside the largest SAP integrators in the world, in a category being defined right now.

• Direct access to the founding team, with a short line between a decision and it being live.