Senior Product Manager (Marketplace Integrations)- London
- Hiring from
- United Kingdom
- Work type
- Hybrid
- Posted
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About The Role
FDM is a global business and technology consultancy seeking a Senior Product Manager – Marketplace Integrations to work for our client within the retail sector. This is initially a 12-month contract with the potential to extend and will be a hybrid role that will be based in London.
Our client is seeking an experienced, technically strong Senior Product Manager to own their marketplace integrations with leading food delivery partners. The role sits at the centre of the client’s on-demand grocery proposition, connecting stores, products, pricing, promotions, loyalty and fulfilment operations with external marketplace platforms. The key focus is working closely with partners on their roadmaps, understanding the underlying systems in technical depth, and shaping a marketplace platform that is fit for scale. Within 12 months, the successful candidate will have made clear progress on the platform and set a defined strategy for the work beyond it.
Responsibilities
- Own the product strategy and roadmap for marketplace integrations, balancing partner commitments with platform scalability and resilience
- Work directly with marketplace partners to understand and influence their roadmaps, translating partner APIs and technical constraints into clear requirements and sequenced delivery plans
- Develop a deep technical understanding of order management, availability, product data, pricing and promotions services, and decide where capabilities should be shared across partners or built partner-specific
- Work with an external engineering delivery partner, taking a strong lead on solution direction and holding them to account for quality and outcomes
- Prioritise reliability, observability, performance and alerting across high-volume, business-critical integrations
- Define and track customer, commercial and operational measures including conversion, order volumes, availability, unfilled orders, refunds and fulfilment timings
- Work closely with Trading, Retail, Data, Engineering and Design teams, and keep senior stakeholders informed on progress, risks and decisions
About You
- Proven experience as a Senior Product Manager owning partner, platform or API integrations in a high-volume environment (any sector – e.g. marketplaces, aggregators, food delivery, travel, payments or ecommerce)
- Strong technical credibility – confident engaging on APIs, data flows, order management, distributed systems and architecture without needing to write code
- Experience working with partner organisations on their roadmaps and managing externally owned technology dependencies
- Track record of driving outsourced or offshore engineering suppliers to own and deliver solutions
- Experience scaling or re-platforming a product to support growth, with a clear strategy set and delivered against
- Data-led approach to prioritisation, using operational metrics, customer insight and experimentation
- Agile product delivery experience, with Jira and Confluence
- Experience in omnichannel retail, grocery, quick commerce or last-mile fulfilment is desirable but not essential
- Minimum of 7 years’ experience in product management, including at least 3 years at senior level
About Us
Diversity and Inclusion
Why join us
- Career coaching, mentoring and access to upskilling throughout your entire FDM career
- Assignments with global companies and opportunities to work abroad
- Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
- Annual leave and work-place pension
Skills
IT Operations - JIRA, Sales - CUSTOMER INSIGHT, Software Engineering - API, IT Operations - OPERATIONS, Software Engineering - ARCHITECTURE, Risk, Regulation and Compliance - TRADING
