Senior Product Manager, Platform & Integrations

Product Strategy & Leadership : ● Define and champion a clear, multi-year product vision and strategy for the platform and integrations, aligned with overall business objectives. ● Mentor and develop at least one direct report, fostering a culture of excellence and growth within the product team. ● Conduct thorough market, customer, and competitive analysis to identify new integration opportunities and unmet needs. ● Develop and manage a product roadmap that balances foundational infrastructure projects, new integration development, and long-term strategic goals. ● Effectively present product strategy, insights, and recommendations to the executive leadership team and other key stakeholders. Technical Execution & Integrations: ● Demonstrate expert technical acumen by translating complex API specs and technical documentation into detailed user stories, functional requirements, and business solutions. ● Oversee the entire product development lifecycle for all integrations, from initial discovery and technical design to launch and iteration. ● Collaborate closely with engineering to build scalable, reliable, and high-quality platform services and integrations. ● Proactively identify and resolve potential issues, risks, and dependencies across multiple internal and external systems to ensure seamless integration. ● Own the relationship with external integration partners, ensuring smooth implementation and interoperability. Data-Driven Optimization & Communication: ● Define and track key performance indicators (KPIs) for platform health, integration performance, and product success. ● Use data-driven insights to optimize the product, prioritize features, and make sound investment decisions. ● Act as the subject matter expert and primary advocate for the platform and its critical role within the organization. Build strong, collaborative relationships with cross-functional teams, including engineering, design, marketing, and sales, to ensure successful launches. ● Bachelor's Degree in a related field is preferred. ● 8+ years of experience in software product management, with a significant portion in a technical or platform-focused role. ● Strong consideration will be given to candidates with experience in restaurant SaaS ● Proven track record of launching and managing successful, complex technical products, such as platforms, APIs, or large-scale integrations. ● Demonstrated ability and commitment to leveraging AI tools to perform job duties; this is a requirement for every team member at the company. ● Demonstrated experience managing and mentoring product managers. ● Expert-level technical acumen with a deep understanding of APIs, system integration patterns, and platform architecture. ● Experience working in an agile environment. ● Excellent analytical skills with a proven ability to derive insights from both quantitative and qualitative data. ● Exceptional collaboration, communication, and cross-functional partnership skills. ● Strong business and financial acumen. ● Strong presentation skills with executive presence. ● Flexibility to work during US hours at least till 5 pm ET is essential for this role.