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HRS logo

Senior Product Manager - Saving Engines

HRS
Posted 2 hours ago
🇻🇳Vietnam🏢Hybrid📁Product
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HRS AS A COMPANY HRS is a global technology company revolutionizing the way enterprises manage lodging, meetings, and workforce travel through AI-driven, data-centric solutions. With over 50 years of innovation, HRS delivers value through its Lodging-as-a-Service (LaaS), Meeting-as-a-Service (MaaS), and Workforce-as-a-Service (WaaS) offerings, serving Fortune 500 enterprises, leading hotel chains, and mid-sized companies worldwide. By integrating cutting-edge technology across our Copilot and Connect platforms, HRS enables unmatched efficiencies and strategic outcomes for clients globally. BUSINESS UNIT The Connect Search & Book domain powers HRS hotel content and services for corporate customers worldwide. At the core of Connect sits the Savings Engine — the transaction and rate intelligence backbone responsible for booking processing, offer computation, rate confirmation, and rebooking workflows. Its performance directly affects booking reliability, rate competitiveness, customer savings, and the end-to-end quality of the enterprise booking experience. Vietnam is HRS's largest and most strategic engineering hub for Connect, home to multiple high-performing product and engineering teams. The Savings Engine team is based here, with a mandate to modernize its technical foundation and establish an AI-native engineering model. This is a high-impact, business-critical product area — and we are hiring the PM to own it. POSITION We are seeking a Product Manager to take full ownership of the Savings Engine product within HRS Connect Search & Book. You will report to the VP Product and be the single accountable PM for this product area — owning the roadmap, defining success metrics, driving continuous discovery, and working as a genuine peer to the Engineering Team Lead. This is not a maintenance role. Savings Engine is one of the most technically consequential product areas in Connect, and the bar for product ownership here is high. We are looking for a PM who brings structure, outcome discipline, and genuine platform product thinking to a business-critical infrastructure product — and who is energized by working on something customers never see but always feel. CHALLENGE As Product Manager for Connect Savings Engine, you will: Own the product vision, roadmap, and prioritization for the Savings Engine — Booking Engine, Offer Engine, Reservation Engine, Multisource (Offer Aggregator), and Rebooking Work in a lean Product Duo model alongside the Engineering Team Lead, with shared accountability for outcomes — not a handoff-and-execute dynamic Apply Working Backwards thinking in every initiative: start from the desired customer and business outcome, define the right problem precisely, and validate assumptions before committing to solutions Define and track success metrics for every product initiative — connecting platform reliability, rate quality, and savings delivery to measurable business outcomes Drive structured discovery with internal stakeholders, commercial teams, and enterprise customers to understand where the product is falling short and what improvements will create the most value Make responsible trade-off decisions on modernization investment vs. new capability development — sequencing the roadmap with clear business case reasoning per phase Be a credible product peer to the ETL: engage on architecture trade-offs, participate in technical discovery, and hold the line on what matters most for customers and the business Identify where AI can create measurable product value in the booking and rate infrastructure — anomaly detection, predictive reliability monitoring, rate optimization — and frame these as testable product bets Use AI tools as the default across your PM workflow: discovery synthesis, PRD drafting, competitive analysis, stakeholder communication, and roadmap prioritization Translate deeply technical platform outcomes into a clear business narrative for VP Product, commercial stakeholders, and enterprise clients Absorb a structured handover from the outgoing PM and establish independent product ownership quickly — the team cannot afford a long stabilization period FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH... Product Experience 4+ years of Product Management experience, ideally in B2B SaaS, enterprise software, fintech, or e-commerce platform products Demonstrated experience owning a backend or platform product — comfortable defining success for a product with no user interface, where outcomes are measured in reliability, throughput, and business metrics Strong command of modern PM craft: outcome ownership, Working Backwards methodology, and continuous discovery — not a feature-factory mindset Metric-driven approach: able to define and track success metrics for platform products and make prioritization decisions grounded in data Experience managing a product roadmap that balances modernization investment, reliability improvement, and new capability development Technical Fluency Comfortable engaging with engineers on architecture trade-offs — API design, distributed systems concepts, latency vs. throughput, legacy modernization sequencing — without needing to be an engineer Able to ask the right questions, challenge decisions from a product and customer outcome perspective, and understand the dependency and risk implications of technical roadmap decisions Experience working on products built on transaction processing, booking or payment infrastructure, pricing engines, or equivalent high-throughput backend systems is a strong plus AI Fluency Active, demonstrated use of AI tools in your own PM workflow — with concrete examples of quality and productivity improvement Practical understanding of where AI can improve backend platform products and the ability to frame AI opportunities as product bets with measurable outcomes Awareness of the limits and risks of AI in transaction-critical systems — responsible judgment on feasibility, quality control, and reliability trade-offs Domain & Communication Experience building B2B or enterprise products with enterprise constraints — data privacy, compliance, security, procurement cycles Excellent written and verbal English — able to engage credibly with engineering, commercial stakeholders, and senior leadership Experience in distributed, cross-cultural teams Corporate travel or booking platform experience is a plus, not a requirement PERSPECTIVE Technically credible, not technically dependent — earns engineering trust through good questions and clear thinking, not through authority or deference Outcome ownership under pressure — present and accountable when things go wrong; connects operational decisions to business outcomes and holds the line on what matters most Comfortable with invisible products — genuinely motivated by platform outcomes: reliability, savings delivery, rate quality; does not need a consumer-facing product to feel engaged High ownership in a transition context — steps into a team in active transformation and sees it as an opportunity to shape something from the ground up Collaborative Duo peer — makes the team stronger through genuine engagement on trade-offs and shared accountability for outcomes PERSPECTIVE ON GROWTH Access to a global network of a globally united and mutually responsible "Tribe of Intrapreneurs" passionately dedicated to renewing the travel industry and reinventing the ways businesses stay, work, and pay. Our entrepreneurial-driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey. You will continuously learn from a radical culture of retrospectives and continuous improvement — and actively contribute to making business life better, smarter, and more sustainable.

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