Senior Product Manager, SBO (Safety Back-Office)

At Feeld, we are creating a world where everyone is more intimately connected to each other and themselves. We are building an inclusive, human-centred product and are looking for a Senior Product Manager to become part our remote team and our mission to elevate the human experience of sexuality and relationships. You will lead the product strategy and roadmap for Feeld’s Safety Back-Office product area, helping internal teams detect, prevent, respond to, and resolve safety risks such as fakes, spam, fraud, and abuse. Your work will help members feel more confident that Feeld is a safer, more trusted space, while enabling moderation, support, fraud, and compliance decisions to be clearer, faster, more consistent, and more scalable. To be right for this role, you should have experience leading complex product work in ambiguous, cross-functional environments, with a strong ability to turn operational, customer, data, and stakeholder insight into clear product strategy and measurable outcomes. What you will do: Own the product strategy and roadmap for Feeld’s Safety Back-Office product area Partner with Trust & Safety, Fraud, Customer Support, Compliance, Engineering, Design, Data, and Product to identify and prioritise high-impact opportunities Lead discovery into internal workflows, member safety risks, moderation quality, support efficiency, fraud patterns, and compliance needs Translate complex operational challenges into clear product problems, success metrics, and delivery plans Improve Feeld’s ability to address fakes, spam, fraud, abuse, and other behaviours that undermine member trust Define and track metrics for member trust, safety outcomes, operational efficiency, decision consistency, quality, and business impact Communicate roadmap priorities, progress, risks, and outcomes to leadership and cross-functional stakeholders Drive cross-functional execution from problem definition through launch, measurement, and iteration How you will grow: Deepen your understanding of Trust & Safety, fraud prevention, moderation operations, compliance, and member protection in a sensitive and high-impact product space Gain experience shaping product strategy across a complex internal platform with direct impact on member trust and business risk Build expertise in balancing operational efficiency, automation, decision quality, and human judgement in safety-critical workflows Strengthen your ability to influence across multiple senior stakeholder groups with competing needs and priorities Develop new ways to measure the relationship between member safety, trust, operational quality, and product outcomes