Senior Product Manager - SOTI Connect

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

Job Title: Senior Product Manager.
Location: Mississauga, ON (HQ).
Employment Type: Full-time, Permanent.
Work Model: Work Model: Hybrid – In-office on Mondays, Wednesdays, and Fridays.

Additional Information: This role does not offer visa sponsorship or relocation assistance.

Who We Are - SOTI:

SOTI is the world's most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI's innovative portfolio of solutions and services provides the tools organisations need to truly mobilise their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organisation. At SOTI, we celebrate the uniqueness of our global teams and are proud to be an equal opportunity workplace. We are curious problem solvers who are committed to bringing the best mobile and IoT management solutions to market.

We offer careers with #EndlessPossibilities.

What We’re Looking For:

SOTI’s growth and success is a result of commitment to innovation through entrepreneurial culture and leadership. Employees are driven to make an impact, offer a unique value and most importantly, be part of a winning team. As the successful Senior Product Manager, you will be responsible for taking ownership of the product line life cycle from strategic planning to tactical activities, and you will become the customer advocate, delivering products that are easy to use and deliver significant value. If you are eager to utilize and apply your expertise and contribute your knowledge of newest technology trends, then this position offers great opportunity to make an impact, and a long-lasting career with SOTI.

What’s in it for you?

• The People - Our people are our most important resource. From our humble origins in our founder’s basement, to our industry leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasises personal growth, continuous innovation, and fun.
• The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!
• The Technology - You’ll get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies.

What You’ll Do:

• Managing the entire product line life cycle from strategic planning to tactical activities
• Specifying market requirements for current and future products by conducting market research supported by on-going visits and phone calls to customers and non-customers
• Driving a solution set across development teams through the authoring of requirements and user stories. Daily interaction with software developers and testers.
• Work with Marketing to produce product collateral and sales tools
• Train both Sales Support and Technical Support in the use and operations of the product
• Occasionally support Sales team during the sale process including possible assistance in the demonstration and deployment of the product (typically only for large opportunities or key customers)
• Attend Industry Conferences and Trade Shows and make presentations as required
• Maintain current knowledge of competitive product positioning, feature sets and messaging

What You’ll Bring:

• Experience in product management within an enterprise software or SaaS environment.
• Good technical knowledge of IP related networks, architecture, design and management as it relates to telecommunications and managed hosting industries
• Demonstrated success defining and launching excellent products
• Demonstrated understanding of software development and product life cycle
• Excellent writing, communications, customer service and interpersonal skills
• Confidence and ability to interface professionally with a wide spectrum of customers
• Polish and professionalism in creating and delivering presentations and training sessions to a diverse set of groups, customizing messaging to suit the audience
• Ability to effectively conduct formal and informal training sessions or presentations.
• Solid multi-tasking and problem resolution abilities
• Ability to effectively and efficiently instruct and guide customers on-site, online, and via telephone is essential
• Ability to prioritize and manage time effectively
• Quick learner with desire to learn new tools and techniques
• Demonstrated ability to work independently and partner effectively within and outside your immediate team to achieve desired business results
• Experience in agile software development methodology
• MBA + Computer Science or Engineering degree a plus
• Solid understanding of the latest software technologies, trends and strategies
• Industry certifications, macOS X, Linux, and Windows Server experience and Foreign languages experience is a plus
• This position requires travel and trade show attendance (must maintain a valid passport at all times)

The targeted compensation for this position is in between $120,000 CAD - $140,000 CAD annually. Final compensation is determined by education, experience, and internal equity principles.

If you want to bring your ideas to life, apply at SOTI today.

Use of Artificial Intelligence in Hiring

SOTI uses AI tools to support parts of our recruitment process, such as reviewing resumes, screening qualifications, and creating interview questions. These tools assist our team only-final hiring decisions are made by people, not automation. For privacy-related questions, please contact privacy@soti.net.

We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify People & Culture at careers@soti.net.

Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.

About Us

SOTI is a proven innovator and industry leader for simplifying business mobility solutions by making them smarter, faster and more reliable. With SOTI’s innovative portfolio of solutions, organizations can trust SOTI to elevate and streamline their mobile operations, maximize their ROI and reduce device downtime. Globally, with over 17,000 customers, SOTI has proven itself to be the go-to mobile platform provider to manage, secure and support business-critical devices.

With SOTI’s world-class support, enterprises can take mobility to endless possibilities. For more information, visit soti.net.