Senior Professional Services Representative

Overview About PowerSchoolAt PowerSchool, we power education for students around the world. As the global leader in cloud-based K-12 software, we support the full education ecosystem—from the central office to the classroom to the home. Joining PowerSchool means being part of a mission-driven team that is transforming K-12 education by helping schools operate more effectively and deliver better outcomes for educators, students, and families. Team Overview The Services team works closely together to set PowerSchool customers up for ongoing success through post-implementation support, troubleshooting, consultation on system setup options, and training on features and functionality. The team offers cross-portfolio support, all while meeting organizational objectives for revenue, utilization, and customer satisfaction. Responsibilities Application Consultant – BusinessPlus Position Summary The Application Consultant – BusinessPlus is responsible for implementing, configuring, training, and supporting the BusinessPlus ERP system, with a primary focus on Finance, Procurement or related modules. This role partners with clients to translate business requirements into system configurations, ensuring successful deployment and long-term system optimization. The consultant serves as a functional expert, working closely with clients, project managers, and technical teams to deliver high-quality solutions that align with business needs and compliance requirements. Key Responsibilities Implementation & Configuration Lead or support implementation of BusinessPlus modules (Finance, Procurement, and related modules.) Configure system settings, tables, and business rules based on client requirements Translate functional requirements into system configuration and design specifications Support data conversion activities, including validation and reconciliation assistance Client Engagement Facilitate discovery sessions, workshops, and requirement-gathering meetings Provide expert guidance on best practices and system capabilities Act as a trusted advisor to clients throughout implementation and post-go-live Manage client expectations and communicate progress, risks, and issues Testing & Validation Develop and execute test plans, including unit, system, and UAT support Troubleshoot functional issues and collaborate with technical teams for resolution Ensure system configurations meet business and compliance requirements Training & Documentation Develop training materials and deliver end-user and administrator training Create and maintain clear documentation, including process flows and configuration guides Support knowledge transfer to clients and internal teams Post-Go-Live Support Provide go-live support and stabilization assistance Assist with issue resolution, enhancements, and optimization requests Support ongoing client adoption and system improvements Required Qualifications Bachelor’s degree in Business, Information Systems, Finance, or related field (or equivalent experience) 3–7+ years of experience implementing or supporting ERP systems Hands-on experience with BusinessPlus (preferred) or similar ERP platforms Strong functional knowledge in at least one area: Finance (GL, AP, AR, Budgeting) Experience with data conversion, testing, and system configuration Strong analytical, problem-solving, and troubleshooting skills Preferred Qualifications Experience working with public sector or K-12 clients Familiarity with payroll compliance requirements (multi-state preferred) Knowledge of reporting tools and queries within BusinessPlus Exposure to integrations, interfaces, or data migration tools Project implementation experience in a consulting environment Key Competencies Excellent communication and client-facing skills Ability to translate technical concepts into business-friendly language Strong organization and time management skills across multiple projects Detail-oriented with a focus on accuracy and quality Proactive risk identification and issue resolution Work Environment Plano, TX location preferred. Remote with potential travel for client engagements Fast-paced, project-driven consulting environment Collaboration with cross-functional teams including technical, project management, and client stakeholders Success Measures Successful delivery of project milestones on time and within scope High client satisfaction and strong stakeholder relationships Accuracy and quality of system configurations and deliverables Effective issue resolution and post-go-live support Qualifications Minimum Qualifications Minimum of 5+ years of relevant and related work experience. Bachelor’s degree or equivalent, or equivalent years of relevant work experience. Travel occasionally, up to 25-30%, for key moments such as team summits, training, customer meetings, company events, etc., with increased frequency during peak periods based on business demands. Additional experience may be substitute for an advanced Degree. (Add up to 4 more, keep them objective and qualifiable/quantifiable if possible) Preferred Qualifications (These are NICE to haves. Add up to 5, keep them objective and qualifiable/quantifiable if possible) Compensation & Benefits Compensation & Benefits PowerSchool offers the following benefits: Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D) Flexible Spending Accounts and Health Savings Accounts Short-Term Disability and Long-Term Disability Comprehensive 401(k) plan Generous Parental Leave Unrestricted paid time off (known as Discretionary Time Off - DTO) Wellness Program, including ClassPass & Employee Assistance Program Tuition Reimbursement Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage A reasonable estimate of the base compensation range for this position is $70,000 - $101,500 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; internal equity; internal pay ranges; and market data/range parameters. EEO Commitment EEO Commitment PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing [email protected].