Senior Program Administrator - AI

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

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Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.

As a Senior Program Administrator, you will research, develop, administer, and evaluate programs and projects in response to the identified needs of the Division, with a primary focus on coordinating enterprise-wide AI governance activities. In this role, you will oversee the coordination and review of AI implementations across the organization, promote AI literacy, and collaborate with senior medical and administrative leaders to develop strategies that drive enterprise initiatives and support budget management. You will serve as the Operational Co-Chair of Cleveland Clinic’s AI Task Force, coordinate with stakeholders across the organization, and partner with Compliance and Legal to ensure AI is implemented responsibly, with attention to safety, security, ethics, and regulatory compliance.

In this position, you will advance enterprise AI governance strategies by developing and scaling processes for AI requests, refining governance frameworks, and supporting strategic initiatives. You will co-chair the AI Task Force, maintain and improve enterprise AI governance processes, develop and update AI policies in response to industry changes, and monitor the evolving AI regulatory landscape. You will also represent Cleveland Clinic at AI governance forums and promote responsible AI practices through established frameworks, such as the National Institute of Standards and Technology (NIST) AI Risk Management Framework, ensuring alignment with applicable regulations and organizational policies while supporting the responsible adoption and implementation of AI technologies throughout the organization.

A caregiver in this role works remotely Monday through Friday from 8:00 a.m. – 5:00 p.m., with approximately 5% travel as needed.

To be considered for this position, caregivers must reside in Ohio.

A caregiver who excels in this role will:

• Act as the primary liaison for highly complex initiatives and with organizational impact for the Division.

• Set and drive goals and timelines as they relate to initiatives.

• Create an effective plan to meet objectives.

• Provide clarity around objectives, including metrics, baselines, and targets.

• Communicate plans and status to stakeholders, including team, sponsors and executive leadership.

• Drive accountability around commitments across project teams.

• Ensure results can be incorporated into daily business practices.

• Create systems and processes to measure results over time.
• Research, perform analysis, compile data, and advise Division leadership relative to long- or short-term strategies.
• Other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

• Bachelor’s Degree in Business, Healthcare or a related field
• Ten years of relevant experience with three years of managing large projects
• Leadership experience over complex projects or a team of professionals
• Experience planning and implementing systems and procedures

Preferred qualifications for the ideal future caregiver include:

• Master’s Degree
• Experience leading or supporting AI governance programs, preferably in healthcare or another regulated industry
• Knowledge of responsible AI frameworks, AI policy development, AI risk management, bias mitigation, compliance, privacy, and enterprise stakeholder management

Physical Requirements:

• Manual dexterity sufficient to operate a personal computer and other office and laboratory equipment.
• Must be able to sit for one hour or more.
• Must be able to work under stressful conditions.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.

Benefits

We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future.

Locations

What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home.

About Us

Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.