Senior Program Manager

About Centific At Centific, people are at the center of our culture.We constantly seek out opportunities for people to enhance their skills, and emphasize work-life balance for all our employees.We believe that competition can bring out the very best in people – from our annual creative film and speech contests to our weekly office game tournaments,we mix work and play to engage our people and help our clients succeed. About Job Job Description: We are looking for a dynamic and experienced Senior AI Program Manager to join our team! You’ll manage a talented team of AI Content Specialists, ensuring the delivery of top-notch data for our cutting-edge content creation projects. In this role, you’ll be the key coordinator between departments, balancing multiple exciting projects, and negotiating with clients to bring their visions to life. You’ll drive continuous improvement in our processes, making a tangible impact on the future of AI. Responsibilities: Oversee specific AI projects, manage timelines, and ensure successful delivery. Coordinate between different departments and act as the point of contact between PMs and Directors/Project Owners. Manage the AI Content Specialists team and allocate resources across regions. Oversee end-to-end process and project feasibility. Raise questions and seek clarification on project scope and customer expectations. Report potential blockers and challenges, and communicate with stakeholders. Allocate resources efficiently and put together teams to ensure project success. Identify and m itigate risks quickly and maintain the highest quality standards. Ensure deliverables meet project goals and customer expectations. Communicate project status and updates to stakeholders Monitor performance metrics. Suggest process improvements and increase efficiency. Regularly meet with clients and negotiate project specifics. Qualifications: Strong program and team management skills. Experience in managing crowd-sourced projects. Understanding of AI and machine learning technologies. Experience in content creation, data annotation, or machine translation. Excellent communication and coordination abilities. Quick problem-solving skills. Adaptability in fast-paced environments. Ability to manage multiple projects simultaneously. Flexibility to work with remote teams and different time zones. Experience in designing and implementing efficient processes. Centific is an equal opportunity employer. We aim to create an inclusive workplace and leverage the power of diversity. We are committed to providing a work environment free of discrimination and harassment. We do not discriminate or allow harassment on the basis of race, color, religion, disability, gender, national origin, sexual orientation, gender identity, gender expression, age, genetic information, military status or any other legally protected status. Workplace discrimination related to being pregnant and pregnancy-related harassment, including discrimination in the hiring process, is strictly prohibited in Centific Global Solutions.