EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
We are looking for a Senior Program Manager to join our CEE Data Practice and play a pivotal role in shaping how we deliver data and AI solutions across the region. You will sit at the intersection of delivery, strategy, and client engagement — driving program governance, ensuring cross-functional alignment, and accelerating the adoption of AI-driven delivery frameworks.
This role is part of the newly established CEE Data Delivery Management Office (DDMO) and will work closely with Delivery Managers, Business Units, GDO, and pre-sales teams to build scalable, client-centric delivery operations.
Responsibilities
Own end-to-end program management across multiple concurrent data and AI engagements within the EU region
Establish and maintain program governance structures: status reporting, risk management, escalation paths, and delivery cadences
Drive delivery quality by aligning teams to best practices, milestones, and client expectations
Manage program-level dependencies, resource constraints, and cross-team coordination
Champion the adoption of the AI Delivery Model framework across client engagements
Collaborate with the AI CoE and Delivery Managers to pilot, iterate, and scale AI-augmented SDLC processes
Identify opportunities to embed AI tooling into delivery workflows for faster, higher-quality outcomes
Build and maintain trusted relationships with Business Unit leads, GDO partners, and key client stakeholders
Act as a primary escalation point for program-level issues, providing clear communication and timely resolution
Support pre-sales activities including scoping, estimation, and solution design for data and AI programs
Translate business goals into actionable delivery plans and communicate progress to executive stakeholders
Mentor Delivery Managers and project leads; support onboarding and buddy allocation processes
Contribute to practice-wide initiatives: KPI design, capability building, and process improvement
Participate in community-building activities including practice events, knowledge sharing, and cross-practice collaboration
Requirements
10+ years of program or project management experience in a technology services or consulting environment
Proven track record delivering complex data, analytics, or AI programs at scale
Hands-on experience with AI/ML delivery — solid understanding of MLOps, data pipelines, and AI SDLC frameworks
Strong stakeholder management skills — comfortable engaging with both C-level clients and engineering teams
Experience working in a matrixed, multi-geography organization with distributed delivery teams
Excellent command of program governance practices (risk, RAID, reporting, change management)
Proficiency in English (written and spoken)
Efficiency in acquiring new knowledge
Nice to have
German language skills (written and/or spoken)
PMP, PgMP, SAFe, or equivalent certification
Experience in a delivery leadership role within a global IT services company
Familiarity with EPAM delivery models, tools, and regional structure
Background working across multiple EU verticals (CPGR, Life Science, Financial Services, Energy)
Hands-on experience using LLMs and Agentic AI in the SDLC
We offer
We believe that the greatest strength of the company is its people. EPAM is fully committed to help its employees to reach their full potential and achieve their professional goals through continues learning. With this in mind, we would like to introduce to you few of the many opportunities and services which we believe will help you expand your current knowledge:
Full access to cutting-edge tools and technologies
Competitive compensation depending on experience and skills
All-around Social package: professional & soft skills training, medical & family care programs, sports
Relocation opportunities
Free English classes
Unlimited access to LinkedIn learning solutions
Continuous experience exchange with experts and professionals worldwide
Friendly team and comfortable working environment
Engineering, corporate, and social events within and outside the Company