Senior Project Manager

Description

Hello, we’re Augeo, a global leader in enterprise-level engagement and loyalty platform technology, delivering compelling experiences and fostering meaningful connections for employees, consumers, members, and channel partners across many industries and verticals. We serve hundreds of clients, including 65 Fortune 500 companies, representing millions of end users. We are thought leaders and disruptors who think differently and creatively, built by entrepreneurs, operators, and innovators.

At Augeo, we’re passionate about providing an inclusive workplace that values diversity and our sustainability initiatives. Everyone is welcome — our employees are comfortable bringing their authentic whole selves to work. Be you, reach your full potential.

We work hard, we play hard, and, most importantly, we care to our core about our teams and each other. We over-communicate around everything in our hybrid world.

Summary

An Augeo Senior Project Manager (Sr. PM) leads technology projects and programs from intake and scoping through execution, quality assessment, delivery, and closure. The work includes client-facing implementations and feature delivery for enterprise accounts, along with internal cross-platform projects — platform modernization, data migration, compliance — that no single engineering team can own alone.

On a given day a Sr. PM may run sprint planning with an engineering team, present portfolio status to executives, walk a client through how a change order affects scope and timeline, then analyze what that same change order does to the program's profitability.

At the portfolio level, the Sr. PM runs a set of related initiatives as one program. That means tracking interdependencies, resolving resource conflicts, and making recommendations and early risk calls that keep the program on schedule and on budget.

AI is a requirement for the Sr. PM role. Augeo's engineering and operations teams all work AI-natively, and Sr. PMs are expected to use LLM tooling for status reporting and forecasting, question what the AI produces rather than take it at face value, and handle client data responsibly. The role rewards people who are naturally curious, analytically sharp, good with people, and who set the bar for how the rest of the Project Management Office (PMO) operates.

Who You Are

An innovator who brings ideas to the table, works hard, tells their story, and has a proactive mindset. Someone who is a genuine collaborator who contributes to the team and helps accomplish amazing things in a high-energy and dynamic environment. Be curious, keep learning, keep implementing, and iterate.

High-Level Job Requirements

• Own and maintain project plans that reflect client business objectives and organizational goals; resolve resource constraints, scope conflicts, and change requests within a shared governance structure
• Lead and instruct the full project lifecycle—design, definition, build, and implementation—for technology solutions, managing tasks, dependencies, and communications for concurrent short- and long-term projects
• Build trusted relationships with client contacts, external partners, and internal teams
• Govern a portfolio of projects across enterprise client accounts, managing interdependencies and shared resources across teams
• Prioritize and communicate overall portfolio status in alignment with organizational strategy
• Use and help refine AI-driven plans, schedules, project documentation, reporting, and financial modeling tools; evaluate them for accuracy; proactively evaluate emerging technologies to improve team efficiency
• Teach and improve PMO delivery processes and standards; share new practices with the PMO team
• Embrace Augeo’s CORE values—Collaborative, Objective, Responsive, and Earnest—in all areas

Competencies

• Proven leadership of cross-functional project teams in a fast-paced environment, including the ability to drive alignment across engineering, QA, data, and client-facing teams without direct authority
• Strong written and verbal communication skills; able to translate complex technical concepts for non-technical client and executive audiences
• Fluency in Agile, Scrum, Kanban, and hybrid delivery methodologies
• Delivered solutions applying AI outputs to improve project outcomes, paired with the critical judgment to apply intellectual honesty towards recognizing when an AI-generated insight is incomplete
• Experience with modern SDLC practices—CI/CD, release management, and QA gates—sufficient to plan realistically with engineering, QA, and DevOps teams
• Enough technical literacy to follow discussions about APIs, integrations, data flows, and cloud environments across multiple platform ecosystems

Education and Experience

• Bachelor’s degree with 7+ years of project management experience, or Associate’s degree with 10+ years of project management experience
• Demonstrated experience using AI tools in a professional or project management context, with examples of measurable improvements to efficiency or delivery speed
• Experience managing client-facing technology projects in a B2B SaaS, professional services, or consulting environment; complex multi-stakeholder enterprise engagements strongly preferred
• PMP, PMI-ACP, or comparable certification is a plus but not required
• Incentive, loyalty, engagement, or marketing technology industry knowledge is a plus

Location

Candidates local to an Augeo office are expected to work a hybrid schedule. Candidates outside commuting distance of an Augeo office may work remotely.

Work Authorization

Applicants must be legally authorized to work in the United States at the time of application and throughout employment. This employer does not provide visa sponsorship now or in the future for this position, including but not limited to H-1B, TN, or other employment-based visas.

Equal Employment Opportunity

At Augeo, we believe diverse perspectives drive innovation and strengthen our culture. We are committed to creating an inclusive workplace where all individuals have the opportunity to thrive. Augeo is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law.

Benefits of joining team Augeo

• We offer Medical, Dental and Vision coverage with additional perks through third party vendors offering more virtual and in person care at your fingertips (must be in select locations)
• We offer paid Long-Term disability and Life Insurance
• HSA/FSA plans
• We offer varying voluntary benefits such as critical, hospital, pet coverage and much more
• Employee benefit education, campaigns and wellness opportunities
• 401k retirement matching and financial planning resources
• Education reimbursement
• Several EAP resources
• 13 paid holidays and PTO time
• Rewards, incentives and gamification for birthdays, Work-aversery's, professional and personal milestones, company involvement and kudos
• Employee referral bonuses
• Employee group opportunities
• Fun, casual and flexible working environment that embraces the hybrid workstyle
• Career growth opportunities
• Summer internship program