Senior Project Manager – Independent Contractor

Virtually is seeking an experienced Senior Project Manager to oversee client projects, coordinate Business Operations Specialists (BOSs), and manage service delivery across multiple business functions. This independent contractor position is responsible for coordinating projects from initiation through completion, ensuring that assigned teams meet established deadlines, deliver quality work, and fulfill client requirements. The ideal candidate has experience managing remote teams, overseeing multiple projects, coordinating client relationships, developing operational workflows, and resolving project-related challenges. The Senior Project Manager will work alongside Virtually's executive leadership, Business Development, and Talent Acquisition departments to support project execution, workforce coordination, quality assurance, and operational efficiency. We are looking for a self-directed professional who can take ownership of project delivery, exercise sound judgment, and help establish scalable project management processes as Virtually continues to grow. Engagement: Independent Contractor Location:** Remote – Philippines Compensation: $15 USD per hour

Responsibilities

Project Planning & Management

• Manage multiple client projects and service engagements simultaneously.
• Establish project timelines, milestones, deliverables, and workflows.
• Coordinate projects from initiation through completion.
• Monitor deadlines, progress, and project performance.
• Identify project risks and implement solutions.

Workforce & Team Coordination

• Coordinate Business Operations Specialists assigned to client projects.
• Match workforce capabilities with project requirements.
• Monitor task completion and team productivity.
• Coordinate workload distribution and project coverage.
• Identify additional staffing requirements and communicate them to Talent Acquisition.
• Provide performance feedback and operational recommendations.

Client & Service Delivery

• Coordinate project-related client communication.
• Provide progress updates and completion reports.
• Ensure deliverables meet agreed-upon requirements.
• Address operational concerns and project delays.
• Escalate contractual or client relationship concerns to executive leadership.

Quality Assurance & Operations

• Review project deliverables for accuracy and quality.
• Maintain project documentation and reporting systems.
• Develop and improve standard operating procedures.
• Identify operational inefficiencies and recommend improvements.
• Track project milestones, outstanding tasks, and completion status.

Required Qualifications

• Minimum 5 years of project management experience.
• Experience coordinating remote or distributed teams.
• Strong written and verbal English communication.
• Experience managing multiple projects and deadlines.
• Excellent organizational and problem-solving skills.
• Familiarity with project management platforms such as ClickUp, Asana, Monday.com, Trello, or Jira.
• Ability to work independently and manage competing priorities.

Preferred Qualifications

• Experience in BPO, managed services, technology, SaaS, or digital agency environments.
• Experience overseeing customer support, administrative, creative, or operational teams.
• Experience with CRM systems, workflow implementation, and process improvement.
• PMP, Agile, Scrum, or related project management certification.

Engagement Details

This opportunity is structured as an independent contractor engagement. Compensation is $15 USD per hour, ( ₱82,797 per month) paid bi-weekly; subject to the terms of the signed services agreement. Please note: THIS IS BASED ON PROVEN EXPERIENCE!

The contractor will provide agreed project management services independently and will be responsible for applicable taxes and business expenses. No employee benefits are included.

Applicants must submit an updated resume, three professional references, and relevant project management experience. Candidates may be required to complete an assessment and structured interview.