Senior Revenue Systems Administrator

OneApp is a mission-driven company that increases access to rental housing by removing financial and systemic barriers for renters while reducing risk for property managers. We're building market-based solutions to unlock housing opportunities at scale, with a bold 10-year goal to help 1 million people gain access to housing.

We are hiring a Senior Revenue Systems Administrator in the Portland, Oregon metro area to run, maintain, and continuously improve the systems our go-to-market teams rely on every day. HubSpot is our CRM today and the center of this role, alongside the integrations that connect it to the rest of our go-to-market and data stack.

You will own the day-to-day operations of our revenue systems: user support and requests, permissions, workflow and automation builds, data quality, duplicate prevention and cleanup, and integration monitoring. Our CRM connects property management companies, non-profits, contacts, deals, rental properties, and their relationships. Your work will keep that data trustworthy, reduce the manual work our teams carry, and make sure every handoff across the customer lifecycle can be measured.

This role sits within Revenue Operations and reports to our Manager of Revenue Architecture, who owns architecture and solution design. External development partners deliver larger custom development projects; you will help scope that work, review what is delivered, and maintain it once it is in production. You will also partner with our Lifecycle Operations Analyst and the Business Intelligence team on shared data standards.

Location and work arrangement

This role will be fully remote initially and transition to a hybrid work arrangement in early 2027. Candidates must be able to participate in the hybrid arrangement when it begins.

Responsibilities

System administration and user support

• Own the systems support queue for Revenue Operations. Triage, resolve, or route requests within documented procedures and assigned permissions.
• Categorize requests by root cause, not just request type. Identify recurring issues and propose fixes that remove them at the source, including self-service views, reports, and automation.
• Manage users, teams, seats, permissions, and record and field access, including onboarding and offboarding.
• Maintain properties, pipelines, record views, forms, reports, and dashboards in line with established naming and data standards.
• Support users across Sales, Partner Success, Customer Success, and Marketing, and help them work effectively within established processes.

Automation and configuration

• Build and maintain workflows and automation from approved designs, including Operations Hub custom code actions. Evaluate enrollment, re-enrollment, and downstream dependencies before making changes.
• Configure approved custom objects, properties, and associations.
• Maintain custom components delivered by development partners, such as app cards. Make minor updates and route larger changes through the architecture and partner process.

Data quality and integrity

• Own duplicate prevention and remediation. Maintain validation rules, required fields, and matching logic that stop duplicates at the source, and resolve bulk or recurring duplicate issues through approved tools and controlled cleanup.
• Plan and run bulk imports, updates, and cleanups with validation checks and a recovery plan appropriate to each change.
• Track data quality measures such as duplicate rates, field completeness, and sync errors, and report trends to the Manager of Revenue Architecture.
• Partner with the Lifecycle Operations Analyst on enrichment imports so data-source precedence and overwrite rules stay consistent.

Integration monitoring and support

• Monitor and maintain integrations between HubSpot and connected systems such as Slack, PandaDoc, AirCall, Fathom, Snowflake, Clay, Apollo, and Dedupely, including sync errors, field mappings, and failed records.
• Troubleshoot integration issues using logs, API responses, and webhook activity. Coordinate fixes with vendors, development partners, and internal system owners.
• Support the rollout of new systems and integrations, including future ERP and data platform connections, as our technology stack evolves.

Documentation and governance

• Maintain system documentation, change records, and support runbooks so the environment is understandable beyond any one person.
• Follow the established review and release process for system changes. Review partner-delivered work for testing and documentation before it is accepted into production.

Required qualifications

• Substantial hands-on experience administering HubSpot or a comparable CRM such as Salesforce in a multi-team environment, including objects, custom objects, associations, workflows, permissions, and reporting.
• Experience writing or maintaining Operations Hub custom coded actions or comparable scripting, with working knowledge of JavaScript and/or Python.
• Working understanding of APIs, webhooks, authentication, and integration sync behavior sufficient to diagnose and resolve integration issues.
• Experience with bulk data management, including imports, deduplication, validation, and controlled cleanup.
• Strong troubleshooting skills and a habit of fixing root causes rather than symptoms.
• Ability to explain system behavior to non-technical users, manage a request queue against agreed priorities, and work within established approval processes.
• Discipline in documentation and change management.

Preferred qualifications

• A current HubSpot Academy certification, such as HubSpot Admin or Operations Hub, is a strong consideration.
• Salesforce administration experience or experience with other CRM platforms.
• Experience with HubSpot UI extensions or app cards, or maintaining partner-built custom code.
• Familiarity with SQL and data warehouses such as Snowflake.
• Exposure to ERP integrations or CRM migrations.
• Experience with deduplication tools such as Dedupely, Insycle, or Koalify.
• Experience applying AI tools, including Breeze, to administration, data quality, or user support.
• Experience in or understanding of the PropTech industry, including relationships between property owners, management companies, and renters.
  
  Compensation & Benefits:
• This is a full-time position
• Salary: $85,000-$105,000
• Profit sharing plan
• Medical, Dental and Vision Benefits
• 401K Plan
• Unlimited PTO