Senior SAP SD_CS Business Application Analyst

Company Overview ITGoals is a dynamic and innovative company committed to driving growth and delivering exceptional digital solutions. We foster a collaborative and inclusive work environment where creativity and technical excellence thrive—working from Cairo with international collaboration. Job Title Senior SAP SD_CS Business Application Analyst Location Cairo, Egypt Role Purpose: Responsible for planning, designing, configuring, implementing, and supporting SAP SD/CS solutions within the S/4HANA environment. The role ensures efficient execution and optimization of Order-to-Cash (O2C) processes, seamless integration with other SAP modules, and delivery of assigned projects aligned with business requirements. Key Accountabilities: 1- SAP SD Configuration & O2C Management ● Configure SAP SD modules in S/4HANA, including Sales Documents, Pricing, Business Partner, Output Determination, Shipping, Delivery, and Billing ● Manage and optimize full Order-to-Cash (O2C) cycle (Inquiry → Quotation → Sales Order → Delivery → Billing → Payment) ● Ensure integration with SAP FI (Finance) and SAP MM (Materials Management) 2- Business Requirement Analysis ● Engage with stakeholders across Sales, Finance, and Logistics to gather requirements ● Analyze and document business processes and prepare BRDs and Functional Specifications (FS) ● Recommend SAP best practices aligned with business needs 3- Testing & Quality Assurance ● Prepare and execute Unit Testing, Integration Testing, and User Acceptance Testing (UAT) ● Identify, troubleshoot, and resolve system defects ● Ensure quality and stability of SAP solutions 4- Support & Continuous Improvement ● Provide L2/L3 support and resolve complex SAP SD issues ● Analyze root causes and recommend enhancements ● Support post-go-live activities and system improvements 5- Integration & Collaboration ● Work closely with SAP FI, MM, and PP teams to ensure seamless integration ● Ensure accurate data flow across modules and systems 6- Training & Documentation ● Conduct end-user training sessions ● Develop user manuals, configuration documents, and technical documentation ● Ensure all documentation is up to date Job Specifications ● Bachelor’s Degree in MIS or related field ● 3–6 years of experience in SAP/ERP implementation and support ● Minimum one full lifecycle SAP implementation (SD/CS preferred) ● Hands-on experience in SAP SD and S/4HANA environment ● Strong understanding of Order-to-Cash (O2C) processes ● Experience in integration with SAP FI and MM modules ● SAP certification is a plus ● Proficient in MS Office and ERP systems ● Strong analytical, problem-solving, and organizational skills ● Good communication and stakeholder management skills