Senior Service & UX Designer Consultant

Replies within 24 hours Benefits: 401(k) Dental insurance Paid time off Position Senior Service & UX Designer Consultant. Duration: 12 months contract(Two additional 1-year extensions) Location: Edmonton, Alberta, Canada(Hybrid 2-3 days onsite a week) Required Qualifications 10+ years of progressive UX, UI, and Service Design experience in complex enterprise environments. 5+ years supporting digital transformation initiatives within government, public sector, Crown corporations, or comparable environments. Required Project Experience Proposed candidate's experience to be demonstrated through representative projects, including: Two Human-Centred Service Design & User Research projects Discovery Service design User research Journey mapping Service blueprinting Research-driven service improvements Two UX/UI, Design Systems & Accessibility projects Enterprise digital products/platforms UX/UI artifacts Responsive/mobile-first design Design systems Accessibility/WCAG Developer handoff Two Digital Service Delivery & Product Design projects Citizen-facing, partner-facing, or enterprise digital services Complex workflows Digital modernization Product/service improvement