Senior Shareholder Services Specialist

🏗 We're Hiring: Senior Shareholder Services Specialist

📍 Location: United Arab Emirates (Remote)

🕒 Employment Type: Full-Time

💼 Experience Level: Mid-Level to Senior

🌐 Work Arrangement: Fully Remote

About Us

We are a construction-focused organization committed to financial transparency, effective governance, operational excellence, and strong stakeholder relationships. Our multidisciplinary teams collaborate across Finance, Legal, Commercial, Procurement, Administration, and Executive Leadership to maintain accurate records, support sound decision-making, and uphold professional standards.

The Role

We are seeking an experienced Senior Shareholder Services Specialist to oversee shareholder records, ownership documentation, corporate actions, investor communications, and shareholder-related administrative processes. The successful candidate will ensure accurate ownership records, timely processing of shareholder requests, appropriate handling of confidential information, and compliance with applicable corporate governance requirements.

Key Responsibilities

• Maintain accurate and up-to-date shareholder registers, ownership records, and related documentation.
• Process shareholder registrations, transfers, changes of ownership, and updates to shareholder information.
• Verify shareholder identities, supporting documents, authorized representatives, and transaction instructions.
• Coordinate share transfers, issuance records, ownership changes, and other shareholder-related transactions.
• Support dividend processing, distribution records, corporate actions, and shareholder entitlement calculations.
• Respond to shareholder inquiries regarding ownership records, distributions, documentation, and administrative procedures.
• Coordinate shareholder meeting documentation, attendance records, voting information, and resolutions where applicable.
• Assist with the preparation and distribution of shareholder notices, statements, confirmations, and corporate communications.
• Liaise with Legal, Finance, Company Secretarial, external registrars, and relevant service providers on shareholder matters.
• Support compliance with applicable UAE company laws, corporate governance requirements, and internal policies.
• Maintain confidentiality and apply appropriate access controls to sensitive shareholder and ownership information.
• Reconcile shareholder records against internal accounting records and external registrar information where applicable.
• Investigate discrepancies involving shareholdings, ownership transfers, distributions, and shareholder documentation.
• Track outstanding shareholder requests, documentation requirements, processing deadlines, and unresolved cases.
• Support beneficial ownership verification and related reporting requirements where applicable.
• Prepare shareholder reports, ownership summaries, registers, and management information.
• Maintain organized records for internal audits, external audits, regulatory reviews, and corporate governance assessments.
• Identify opportunities to improve shareholder service workflows, recordkeeping, document management, and reporting accuracy.
• Support the implementation and maintenance of shareholder management systems and secure digital recordkeeping solutions.
• Perform other shareholder services, corporate administration, governance, and reporting duties as assigned by management.

Qualifications and Experience

• Bachelor's degree in Business Administration, Finance, Accounting, Law, or a related discipline.
• Relevant experience in shareholder services, investor relations operations, corporate administration, or company secretarial support.
• Strong understanding of shareholder registers, ownership transfers, corporate actions, and shareholder documentation.
• Familiarity with corporate governance practices and applicable UAE company regulations.
• Experience handling confidential records, stakeholder inquiries, and formal corporate communications.
• Proficiency in Microsoft Office and shareholder management or document management systems.
• Strong organizational, analytical, documentation, and problem-solving skills.
• Excellent written and verbal communication abilities.
• High standards of accuracy, integrity, confidentiality, and professionalism.

Preferred Certifications

• Relevant company secretarial or corporate governance qualifications.
• Association of Chartered Certified Accountants (ACCA).
• Certified Public Accountant (CPA).
• Relevant corporate administration or investor relations certifications.

Key Performance Indicators (KPIs)

• Accuracy and completeness of shareholder records.
• Timeliness of shareholder requests and ownership transfers.
• Accuracy of corporate action and distribution records.
• Compliance with documentation and governance requirements.
• Resolution time for shareholder inquiries and discrepancies.
• Quality of audit documentation and recordkeeping.
• Improvements in shareholder service efficiency and data integrity.

What We Offer

• Competitive compensation based on experience and qualifications.
• Fully remote working arrangements.
• Opportunities to strengthen corporate governance and shareholder service processes.
• Collaboration with multidisciplinary teams supporting international projects.
• Professional development and continuous learning opportunities.
• A supportive environment that values accuracy, integrity, and stakeholder service excellence.

How to Apply

Interested candidates are invited to submit an updated CV and cover letter highlighting their shareholder services experience, corporate administration expertise, and relevant qualifications.

• Join our team and help maintain reliable shareholder records, transparent communications, and effective corporate governance.