Senior Software Engineer (AI Engineering)

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary
Build software that helps people access care at CVS MinuteClinic, part of a household name in U.S. healthcare. Your work will shape patient-facing experiences and the tools providers use to deliver care, connecting engineering decisions to patient access, provider efficiency, and everyday care experiences. Our modernization is already underway. We have modernized critical systems, including patient-facing kiosks, internal web applications, and APIs, and delivered AI features that our providers use. You will build on that foundation as we expand cloud-native services, open-source technologies, and AI-enabled and agentic workflows.

We value single-threaded ownership: one clearly accountable engineer driving work from problem definition through production. You will independently lead a service or workflow, make technical decisions within your area, coordinate dependencies, and own operational outcomes, with collaboration and support from Staff Engineers and cross-functional partners. Our current environment includes C#, .NET, and Microsoft technologies. Deep expertise in that stack is valuable as we connect existing systems with new capabilities. Our future direction emphasizes Python, Java, Kotlin, Kubernetes, and Kafka, with distributed systems designed for reliability, scalability, and maintainability.

Above all, we value curiosity and a sustained desire to learn. We look for engineers who explore unfamiliar technologies, seek feedback, and apply what they learn to real problems. Bring strong engineering fundamentals, accountability, and the motivation to keep growing

What you will do -

• Own outcomes independently: Drive a service or workflow from understanding the problem through design, implementation, deployment, and production support. Resolve dependencies and communicate decisions, risks, and progress.

• Build cloud-native distributed systems: Design APIs, event-driven services, and asynchronous workflows using technologies such as Python, Java, Kotlin, Kubernetes, and Kafka. Address partial failures, consistency, reliable message processing, and scalability.

• Advance AI for providers: Build on existing provider-facing AI features. Develop LLM integrations and agentic workflows that retrieve information and use approved tools, with measurable quality, explicit permissions, human oversight, and recovery paths.

• Continue platform modernization: Extend progress across kiosks, internal applications, and APIs. Evolve Microsoft-based applications incrementally while maintaining dependable patient and provider experiences.

• Own production quality: Build automated tests and CI/CD pipelines, instrument services, and evaluate AI behavior. Participate in on-call support and use incidents and operational data to improve reliability and protect sensitive information.

• Learn, collaborate, and share: Partner with product and clinical stakeholders to connect technical choices to care delivery. Test new approaches, document tradeoffs, contribute to design reviews, and share knowledge with peers

Required Qualifications
- 5+ years of professional software engineering experience with C# and .NET (Framework or Core), Java, Python or similar coding languages,

- Solid understanding of IIS-hosted web applications, REST API design, and Relational and No-SQL Databases.

- Experience authoring or maintaining CI/CD pipelines (GitHub Actions, Jenkins, Octopus, or equivalent)

- Comfort working in a cloud-hybrid environment: Azure, GCP or AWS, JFrog Artifactory

- Strong debugging and production troubleshooting skills; experience with APM or log-aggregation tools (AppDynamics, Splunk, Grafana, or equivalent)

Preferred Qualifications

- Experience with TypeScript/Angular for internal tooling or admin UIs

- Familiarity with ServiceNow change management and on-call workflows

- Knowledge of HIPAA compliance requirements and PHI-handling practices

- Knowledge in Epic, Bridges interfaces or other modules like Patient Access, Professional Billing Resolute etc.

Education

- Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field

Equivalent Experience Accepted

- In lieu of a degree, 6+ years of progressive software engineering experience in a production environment will be considered

Preferred

- Bachelor's or Master's degree in Computer Science or Software Engineering

- Relevant industry certifications (Microsoft Certified: Azure Developer Associate, AWS Certified Developer, or equivalent) are a plus but not required

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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