Senior Software Engineer -Salesforce Service Cloud Consultant

Experience: 5-8 yrs Location: Noida/Hybrid

Shift: US Shift (5PM-2AM/6PM- 3AM) Mode of Interview: In Person (2-3 rounds)

Designation: Sr. Software Engineer No. of Position: 3

Job Description:

• We are seeking a dynamic and client-facing Salesforce Consultant to join our growing team serving U.S.-based clients.

• This role requires a combination of consulting expertise, business strategy understanding, and a problem-solving mindset.

• You will work closely with client teams to analyze, design, and implement scalable solutions that enhance their business processes using Salesforce.

• As a Salesforce Consultant, you’ll be part consultant, part strategist, and part problem-solver — embedded within client operations to ensure maximum value from their Salesforce investment.

Required Skills & Experience:

-Strong knowledge of the Salesforce platform, specifically Service Cloud implementations.

-Experience with Salesforce configuration and administration (Roles, Profiles, Permission Sets, Sharing Rules, Validation Rules, Reports & Dashboards).

-Hands-on coding experience with Apex, Triggers, LWC (Lightning Web Components), and Aura components.

-Proficiency in SOQL, and Salesforce Flows for complex automation.

-Experience in Salesforce application analysis, debugging, and troubleshooting system issues.

-Familiarity with deployment tools (e.g., Change Sets, G).

Certifications (Preferred): Salesforce Certified Administrator OR Salesforce Platform Developer I (PD1)

Requirements

Benefits