Senior Staff Accountant, Billing & Accounts Receivable

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Position Summary

The Senior Staff Accountant, Billing & Accounts Receivable, manages the monthly customer billing process and related accounts receivable activities. Responsibilities include compiling and validating billing data, coordinating internal approvals, submitting invoices, reviewing AR aging, following up on collections, applying customer payments, and preparing revenue accruals for earned but unbilled revenue.

Key Responsibilities (Other duties may be assigned):

Billing and Revenue:

• Review customer contracts and amendments to identify billing terms and required supporting documentation.

• Manage customer invoices from preparation through submission and recording in the general ledger.

• Compile and validate billing information, including AP data, volume reports, and other relevant supporting data.

• Prepare billing schedules, investigate discrepancies, and ensure invoices are accurate and complete.

• Obtain required internal approvals and submit invoices within established timelines.

• Maintain customer billing terms, fee schedules, and supporting documentation.

• Prepare and record revenue accruals for earned revenue that has not yet been invoiced.

• Reconcile billing activity to the general ledger and investigate variances.

Accounts Receivable:

• Review AR aging and follow up on overdue invoices, generally on a bi-weekly basis.

• Review customer receipts and apply payments to open invoices; investigate discrepancies and maintain accurate customer account balances.

• Track customer credits, adjustments, and disputes, ensuring approved items are documented and recorded.

• Prepare and maintain AR reports and supporting schedules.

Month-End Close and Process Improvement:

• Prepare reconciliations, accruals, and supporting schedules for monthly close.

• Provide billing, AR, and revenue analysis as requested.

• Identify opportunities to improve billing accuracy, controls, documentation, and efficiency.

• Maintain and improve spreadsheets and tools used for billing calculations, data validation, and reconciliation.

• Document billing procedures and related controls.

Collaboration:

• Work with Finance, Revenue Cycle Management, Account Leads, and operational teams to resolve billing and account issues.

• Communicate billing status, collection concerns, and unresolved issues promptly.

• Participate in invoice review meetings as needed.

Qualifications:

• Bachelor’s degree in accounting, Finance, or a related field, or equivalent relevant experience.

• 5+ years of progressive accounting, customer billing, or accounts receivable experience, preferrable in a healthcare environment.

• Hands-on experience with customer invoicing and practical experience with AR aging, collections, payment application, reconciliations, and revenue accruals.

• Experience working with data from multiple systems preferred.

• NetSuite experience preferred.

• Strong Excel skills, including formulas, lookups, pivot tables, and data reconciliation.

• Strong analytical skills, attention to detail, and ability to manage recurring deadlines.

• Ability to interpret contract terms, learn established processes quickly, and work independently.

• Clear written and verbal communication skills.

Work Environment:

• This position is remote.

• The duties and responsibilities described above are not intended to be an all-inclusive list. Responsibilities may evolve with business needs and are not limited to those listed.

Compensation: $83,000 - $91,000/Annually