Senior Student Experience and Engagement Officer

• Join UQ’s Student Enrichment and Success team and help create meaningful opportunities that support student success and engagement
• Base salary will be in the range $97,269 - $104,349 + 17% super (HEW Level 6)
• Based at our vibrant St Lucia Campus

About This Opportunity

Play a key role in shaping how students connect with services, programs and opportunities throughout their UQ journey. Working as a Senior Student Experience and Engagement Officer, you will develop engaging communications and initiatives across digital, web, email, social media and print channels, while building strong relationships across UQ to extend the reach and impact of student engagement initiatives. You will join a collaborative team where your communication expertise, ideas and stakeholder relationships can make a meaningful contribution to the student experience.

Key responsibilities will include:

• Plan, develop, deliver and evaluate integrated communication campaigns and engaging content across digital, web, email, social media and print channels.
• Develop and maintain audience-focused website and digital content that provides students with timely, relevant and accessible information.
• Contribute to student experience and engagement initiatives that connect students with services, programs and opportunities throughout their UQ journey.
• Build collaborative relationships with stakeholders across UQ, identifying cross-promotion and staff engagement opportunities that strengthen the reach and effectiveness of communications.

About You

• A bachelor’s degree in marketing, communications, public relations, journalism or a related discipline, together with subsequent relevant experience.
• Extensive experience researching and writing engaging content for different audiences and media across print and digital channels.
• Demonstrated experience developing and implementing communication or marketing campaigns involving multiple stakeholders.
• Strong interpersonal and stakeholder engagement skills, with the ability to negotiate, resolve issues and build productive relationships to achieve shared objectives.
• Demonstrated experience developing and maintaining audience-focused website content.
• Strong organisational and planning skills, with the ability to manage multiple projects and changing priorities while maintaining accuracy and attention to detail.
• Demonstrated competency with relevant communication and business systems, including Microsoft Office, Adobe InDesign, Photoshop and Illustrator, Vision6, Drupal and Oracle.
• Strong judgement, adaptability and cultural awareness, with the ability to work collaboratively and sensitively with people from diverse professional and cultural backgrounds.

About Student Enrichment and Success

Student Enrichment and Success (SES) coordinates, delivers, and promotes a wide range of activities across UQ that improve access to higher education for all students, enrich students' university experience and enhance their employability, and empower students to succeed in any path they choose. These activities include access and transition programs; volunteering, mentoring, internships, and research experiences; career development and leadership opportunities, and the UQ Employability Award. SES also provides support to enable students to access experiences and translate, articulate, and transfer these experiences into future success.

SES leads a range of widening participation programs and activities aimed at increasing participation, access and success in higher education for a range of students from under-represented groups. SES enriches students' studies and enhances student employability through a focus on experiential learning, ensuring that students are able to capitalise on the benefits of UQ's diversity, research reputation and capacity, international partnerships, and strong links with industry and the professions.

About UQ

As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world, working together to create a better world. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available.

Enjoy up to 26 weeks paid parental and primary care leave, 17% super, 17.5% leave loading, flexible and hybrid working options, health and wellbeing programs, a heavily discounted Study for Staff program, on‑campus childcare, affordable parking, and salary packaging.

Interested?

For more information about this opportunity, please contact Simona Antonova - s.antonova@uq.edu.au

For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line.

When you apply, please ensure you upload a resume and cover letter summarising how your background aligns to the ‘About You’ section. Please note that applications received via email will not be accepted.

Other Information

Pre-employment checks may include: verification of the right to work in Australia, qualifications, criminal history. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

We're dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We’re also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing talent@uq.edu.au or calling +61 7 3365 2623.

Applications close 24th November at 11.00pm AEST (R-70446).

Acknowledgment of Country:

The University of Queensland (UQ) acknowledges the Traditional Owners and their custodianship of the lands on which UQ is situated. We pay our respects to their Ancestors and their descendants, who continue cultural and spiritual connections to Country.

Why Choose UQ?

At the University of Queensland, we are proud to be one of Australia’s leading research and teaching institutions, consistently ranking among the top 50 universities worldwide.

As a member of the prestigious Group of Eight (Go8) universities, UQ is widely recognised for its intensive focus on research and teaching excellence – evidenced by our numerous accolades including more teaching awards than any other Australian University and reflected in UQ being the number one recipient of ARC Fellowships and Awards nationally across all scheme years (totalling 452 awards worth $339 million).

Our state-of-the-art facilities, libraries, and cutting-edge research centres offer unparalleled opportunities for academic and professional growth. With five faculties, a number of globally recognised research institutes, and over 100 research centres, we attract an interdisciplinary community of more than 7000 staff, supporting more than 55,000 current students from over 137 countries.

Career Development and Support:

UQ is dedicated to supporting the career aspirations of our students and staff. Our comprehensive career services provide personalized guidance, skills development, and networking opportunities to help you achieve your professional goals. Whether you are a student seeking internships and job placements or a staff member looking for career advancement, UQ is here to support you every step of the way.

Diverse and Inclusive Community:

UQ values equity, diversity and inclusion and seeks to reflect the broader community by attracting and retaining high-quality staff from a range of backgrounds. Our commitment to equity, diversity, and inclusion aims to ensure that everyone at UQ feels valued and empowered to achieve their full potential. We are particularly interested to hear from people who bring diversity to UQ – whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability.

Join the UQ Community:

Whether you are a recent graduate, an Academic, or an experienced professional, UQ offers a wide range of opportunities to help you grow and succeed. Explore our current job openings, discover our programs, and become part of a community that is dedicated to creating lasting, meaningful impact for the communities in which we live and work.

For more information about working at UQ and our employee benefits (such as generous leave provisions, 17% superannuation, flexible working arrangements, and health and wellness discounts) please visit Why Work at UQ.