Senior Supervisor, Facility Operations

Position Type:

Closing Date:

Salary/Wage Range:

Working for the City of Burlington

A great career is closer than you think. Come work for the City of Burlington, where you'll be joining an innovative and progressive workplace focused on building a 21st century city that respects the diversity of our residents, visitors and employees; and prioritizes continuous opportunities for you to learn and grow.

We don't just spend time attracting the best talent. We spend time and resources to keep the best talent. This may include: flexible working hours, mobile and hybrid working arrangements, a great pension and benefits package, as well as programs to foster innovation and leadership.

Type of Vacancy

Full Time Permanent

Hours of Work

35 hours per week

Department

Corporate Facilities & Sustainability

Location

This position is required to work in person at various sites across the City. Work location is subject to change at the discretion of the City due to operational demands.

Position Overview

Reporting to the Manager, Facility Operations, this position is responsible for the development, implementation and oversight of a comprehensive service plan that mitigates risk, protects, and extends the life of assets. Ensures the safe operation of Arenas, Pools, Community Centres, Corporate, Specialty and Joint Venture facilities in a cost-effective manner. Provide project management, internal and external customer service, and maintains working relationships with other service groups to support their end goals.

Responsibilities

The Senior Supervisor, Facility Operations is responsible for:

• Provide day-to-day service, issue management and complaint resolution for the public.
• Oversee training programs to ensure staff are equipped to manage risks and respond to emergencies effectively.
• Monitor facility compliance with regulations and conduct regular audits, inspections, and maintenance.
• Develop and implement preventive maintenance plans for facilities.
• Oversee capital improvement projects and collaborates with internal teams to ensure efficient use of resources.
• Supervision of staff including recruitment, training, and performance management, fostering a positive work environment, and supporting staff development.
• Collaborate with other departments and stakeholders to improve service delivery and establish effective working relationships.
• Represent the department and provide advice on operational issues, coordinating responses and addressing concerns as needed.
• Manage operating budgets and participate in budget planning for facilities.
• Monitor expenses, reconcile financial transactions, and oversee large purchases, ensuring compliance with City policies. Develop and implement strategies to improve financial performance including mitigating budget risks and optimizing resource allocation.
• Duties and responsibilities are inclusive, but not limited to the above.

Requirements

Education: Completion of a College Diploma in Business Administration, Recreation Facilities Management, or related field. Certified Recreation Facilities Professional (CRFP) is required. Certified Pool Operator (CPO) and Occupational Health and Safety (OHS) are assets.

Experience: Over 4, up to 7 years of related experience including HVAC, security systems, plumbing and electrical work, with at least 2 years of experience in a supervisory capacity.

A valid G driver’s licence is required with an acceptable driver’s abstract (no more than three (3) driving related convictions and an accumulation of no more than three (3) demerit points in the previous three (3) years prior to the date of hire). This position may require occasional travel between sites and/or City facilities.

Accommodations

In accordance with the Accessibility for Ontarians with Disabilities Act, the City of Burlington accommodates the individual needs of applicants with disabilities within the recruitment process. Please call us at 905-335-7602 or email us at: hr@burlington.ca if you require accommodation to ensure your equal participation in the recruitment and selection process.

Note to Applicants:

We thank all those who apply for positions, but only those applicants who are invited for an interview will be contacted.

About Us

Come work with us at the City of Burlington!

Why?

Ranked as the most livable city in Ontario, and fifth in Canada, Burlington is nestled in the Greater Toronto Area, with the Niagara Escarpment (a UNESCO world biosphere reserve) in our backyard, and Lake Ontario at our front door.

Equipped with a team of approximately 1,150 full-time and 1,000 part-time employees, the corporation of the City of Burlington is an innovative, progressive and hybrid workplace dedicated to delivering more than 37 high-quality services to residents.

A career at the City boasts:

• A positive workplace culture built on a set of organizational values, designed by employees. These values guide our behavior and how we work together.

• A hybrid work model, with remote and flexible work arrangements.

• A commitment to advance diversity, equity, and inclusion in our organization to create a workplace where employees can bring their whole selves to work.

• A focus on service excellence, including high-quality customer experiences, operational performance, and staff engagement.

• A great pension and benefits package.

• Collective action to support a climate resilient and low carbon community, implementing actions to become net carbon neutral and prepared for warmer, wetter and wilder weather.

• Opportunities to continuously learn and grow.

These are just some of the reasons to come work with us at the City of Burlington.

If you are interested in applying for a job with the city, you must apply online. We no longer accept paper copies of resumes.

In accordance with the Accessibility for Ontarians with Disabilities Act, the city accommodates the individual needs of applicants with disabilities within the recruitment process. Please call us at 905-335-7602 or email us at hr@burlington.ca if you require accommodation to ensure your equal participation in the recruitment and selection process.

We thank all those who apply for positions, but only those applicants who are invited for an interview will be contacted.