Senior Systems Administrator - Microsoft 365

Gilmore & Bell, P.C., one of the leading public finance law firms in the United States, is seeking a Senior Systems Administrator – Microsoft 365 to join the team in our Kansas City office.

Position Features:

• We offer a friendly, relaxed and collaborative office environment which embraces the use of technology to deliver exceptional service to clients.
• We currently offer employees the flexibility to work in a hybrid work structure and provide the appropriate equipment to do so. Working in the office is expected more frequently while employees become familiar with the firm, learn new concepts, and meet new colleagues.
• Our Kansas City office is located in the vibrant Crown Center area close to shopping, restaurants, and bus/street car routes
• We offer a generous benefits package including group health insurance, 401(k) match, profit sharing, paid parental leave, and domestic partner coverage.

Responsibilities:

Platform Ownership

• Administer Microsoft 365 end to end: Exchange Online, SharePoint, OneDrive, Teams, Entra ID, and Intune, from configuration and troubleshooting through improvements and automation.
• Own device provisioning and compliance with Intune and Windows Autopilot.
• Run RMM and patch management, including deployment rings, monitoring, and remediation.
• Partner with the Security & Infrastructure Engineer on Conditional Access, MFA, vulnerability remediation, and logging, and serve as the Engineer's backup on the Microsoft platform.
• Verify backup coverage, review results, and run periodic restore tests.
• Maintain software inventory and licensing across our SaaS platforms and administer our phone and video platform and email archive.
• Help administer the firm's enterprise AI platform, including access, integrations, and security settings, in partnership with our Operations team.
• Find ways to get more from what we already own and build the case for changes when we don't.

Support and Documentation

• Serve as Tier 2 escalation for the Support Specialist and pitch in on first-line support during peaks.
• Support colleagues in all offices and remote locations, with occasional travel to other offices.
• Write and maintain runbooks, configuration documentation, and how-to articles so others can cover for you.

• 5+ years of systems administration experience, including substantial hands-on ownership of Microsoft 365 and Entra ID.
• Experience with Intune or another modern device management platform, and with an RMM or patch management tool.
• Comfort with PowerShell or similar scripting for administration and automation.
• Strong troubleshooting instincts and a habit of documenting what you fix.
• Clear, patient communication with non-technical colleagues, in person and in writing.
• Sound judgment with confidential information. Law firm or professional services experience is a plus.

We value demonstrated ability over credentials. Certifications are welcome but not required.

To apply for this opportunity and start your career with our firm, please send a resume. Please include a cover letter if there is additional information that would be helpful for us to know as we consider your qualifications.

Gilmore & Bell, P.C. is an equal opportunity employer and embraces the differences that make our employees unique. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.