Senior Technical Analyst – EDI integration

Overview WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don’t just move the world forward—we’re proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? ABOUT THE ROLE & TEAM As a Senior Technical Analyst specializing in EDI/Peppol integration, you will act as a key expert within IS Finance, Legal & Corporate Services (FLCS), reporting to the IS Senior Application Manager (Billing application). You will ensure that data seamlessly, standard compliancy, integration reliability, data integrity and securely flows between our internal finance platforms (e.g., AP/AR, Billing, ERP) and external partners, Peppol infrastructure, and/or government e-invoicing systems. This role blends business understanding, technical integration, and technical regulatory compliance around electronic invoicing projects with close guidance from Digitalization manager. You will support the full lifecycle from requirements discovery, technical design, implementation, testing, onboarding, and production support. WHAT YOU’LL DO 1. EDI/Peppol Technical Integration & Onboarding Act as the primary technical guide & reference for all EDI/Peppol integrations (APIs, mappings, message flows). Design and maintain functional mappings (XML/JSON) aligned with Peppol BIS and EN 16931. Analyze customer/supplier Peppol requirements and assess impacts on AP/AR, ERP, and finance systems (SAP, Oracle, or equivalent). Support onboarding to the Peppol network, including Access Points (AP), SMP interactions, and directory management. Ensure robust end-to-end flow monitoring and contribute to continuous service improvement. 2. Compliance & Regulatory Readiness Ensure all business documents (Invoices, Purchase Orders) compliance with Peppol Business Interoperability Specifications (BIS, EN 16931standards), syntax rules, and country-specific mandates. Contribute to e-Invoicing initiatives, including regional mandates such as KSeF (Poland) and other European e-Invoicing requirements. Support certification activities and regulatory audits involving Peppol or local e-Invoicing frameworks. 3. Technical Analysis, Testing & Troubleshooting Perform deep technical analysis into JSON payloads, XML files, and API logs, and error reports to diagnose and resolve transaction failures. Conduct root-cause analysis and resolve complex integration issues with IT, ERP teams, vendors, and business stakeholders. Test and validate e-Invoicing platforms, API integrations, and end-to-end scenarios to ensure data quality and system reliability using Python, SQL or any other tools. 4. Stakeholder Engagement & Documentation Act as a single technical reference on e-Invoicing or EDI usage across Accounts Payable and Accounts Receivable processes. Actively involved on workshops to define integration requirements, technical impacts, acceptance criteria, and technical specifications. Produce and maintain documentation: technical specs, integration guides, process flows, and user manuals. Communicate clearly and effectively across both technical and non-technical audiences in a multicultural environment. Qualifications ABOUT YOUR SKILLS Minimum 6 years of experience as a Technical Analyst in integration, e-Invoicing, or EDI projects. Deep knowledge of EDI standards and technologies (Peppol, EDIFACT, EANCOM, TRADACOMS, XML, JSON). In-depth understanding of Peppol protocols, including Access Points (AP), Service Metadata Publishers (SMP), and the Peppol Directory. Experience working with certified Peppol Service Providers or VAN operators. Extensive experience with XML, JSON, and RESTful APIs, system integrations, and ERP-EDI mappings. Excellent analytical, troubleshooting, and problem-solving capabilities. Strong communication and stakeholder management skills. Experience with Agile (Scrum/Kanban), SDLC, and ITIL. Ability to manage multiple parallel priorities and projects. University degree in Computer Science, Engineering, or related field. Fluent in English. WHAT WE OFFER We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. 🏡 Flex Week: Work from home up to 2 days/week (depending on your team’s needs) ⏰ Flex Day: Make your workday suit your life and plans. 🌎 Flex Location: Take up to 30 days a year to work from any location in the world. 🌿 Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health – a personalized platform that supports a range of wellbeing needs. 🚀 Professional Development : Level up your skills with our training platforms, including LinkedIn Learning! 🙌🏽 Competitive Benefits : Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.