Senior Technical Business Analyst

As a Senior Technical Business Analyst at SkyCell, you'll play a key role in bridging business needs with technical solutions. Working closely with Product Managers, Engineers, QA, and stakeholders across the business, you'll translate complex requirements into scalable, user-centric solutions that drive our products forward. From shaping new features and analysing data to supporting releases and solving operational challenges, you'll help deliver technology that has a real impact on the global pharmaceutical supply chain. At our company, we're on a mission to change the world by revolutionizing the digital landscape. Our cutting-edge web and mobile applications are designed to enhance user experience and improve customer engagement, with quality and security at the core of everything we do. We’re a fast-growing, purpose-driven scale-up where you’ll make an impact, feel empowered, and thrive in a diverse, innovative environment. Why SkyCell? 🌱 Purpose-Driven Work: Make a real difference by contributing to a more sustainable future in global logistics and healthcare. 🚀 Innovation at Heart: Work with cutting-edge technology and be at the forefront of supply chain innovation. 🌎 Stronger together: Join a supportive team of talented individuals from over 40 countries, where we work together every step of the way. 💡 Growth Opportunities: We believe in investing in our people – continuous learning and development are key pillars of SkyCell. 🏆 Award-Winning Culture: Join a workplace recognized for its commitment to excellence with a ‘Great Place to work’ award, as well as a Platinum Ecovadis rating highlighting our sustainability and employee well-being. What You'll Do: Use technical artifacts to document business requirements (process flows, entity diagrams, etc) Own Epics and User Stories throughout the delivery lifecycle Align solutions, designs, and specifications with Product Managers and UI/UX designers Assess and compare different solutions to address business requirements Collaborate with engineers and QAs in defining solutions, requirements and testing scenarios Capture non-functional requirements (e.g., scalability, performance, security) Validate assumptions via data analysis with stakeholders and tech teams Translate complex business needs into technical specifications and solutions Specify and document integration solutions to ensure system interoperability Analyse complex datasets to extract insights and enable data-driven decisions Contribute to testing strategies for automation and non-functional requirements Use SQL for basic reporting (aggregations, calculations, summaries) Prepare Release Notes and follow up on post-release tasks, including handover to Service Desk Assist Sales and Product teams with RFPs, demos, and POCs Support with investigating production issues and provide input to Service Desk (3rd-level support) What You'll Bring: Bachelor’s degree in Computer Science, Information Technology, or equivalent experience Detail-oriented with a commitment to high quality and accuracy Knowledge and proficiency in modelling notations, such as UML, DFD, ERD, system architecture diagrams etc. Experience in requirements engineering and business process modelling Knowledge of Agile software development methodology Ability to work collaboratively in a team environment and manage multiple priorities What's In It For You? ⚡ Flexibility & Balance: Flexible working hours and work-life balance allow you to tailor work to fit your life. 🌟 Recognition & Growth: Opportunities for career advancement in a company that values your contributions. 💼 Hybrid Workplace: Modern workspaces (in Zurich, Zug and Hyderabad as well as our Skyhub in Basel) and a remote-friendly culture to inspire collaboration amongst a globally diverse team. 🎉 Company-wide Events: Join us for company events to celebrate successes, build teams, and share our vision. Plus, new joiners experience SkyWeek, our immersive onboarding program. 👶 Generous Maternity & Paternity Leave: Support for new parents with competitive maternity and paternity leave. 🏖️ Annual Leave & Bank Holidays: Enjoy a generous annual leave package, plus local bank holidays to recharge and unwind. Ready to Make an Impact? We’re not just offering a job; we’re offering a chance to be part of something bigger. At SkyCell, you’ll help build a future where pharmaceutical delivery is efficient, sustainable, and transformative. Stay Connected with SkyCell Visit http://www.skycell.ch and explore #WeAreSkyCell on LinkedIn How to Apply Simply click ‘apply for this job’ below! We can’t wait to meet you and discuss how you can contribute to our mission! Please note, we are unable to consider applications sent to us via email. If you have any questions, you can contact our Talent Team ( [email protected] ). SkyCell AG is an equal opportunity employer that values diversity and is committed to creating an inclusive environment for all. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, gender identity, age, disability, or any other legally protected characteristic. For this position, if you are not located in, or able to relocate (without sponsorship) to one of the advertised locations, your application cannot be considered.