Senior Technical Operations Engineer

Job Description This is a remote position. About Datahash Datahash is a fast-growing MarTech SaaS company helping global brands strengthen their marketing measurement and first-party data capabilities. We work with enterprise clients and leading advertising platforms to implement reliable, scalable, and privacy-conscious tracking and data integrations. At Datahash, you will work in a collaborative environment with high ownership, direct exposure to enterprise clients, and the opportunity to influence technical delivery standards and team development. About the Role We are looking for a Senior Technical Operations Engineer to lead complex analytics and MarTech implementations, design technical solutions, and own delivery for key enterprise clients. This is a hands-on senior role combining solution architecture, implementation, troubleshooting, client management, and team mentorship. You will also contribute to presales discussions, improve internal delivery processes, and help maintain a high standard of technical quality across projects. Key Responsibilities Lead complex client onboarding, tracking implementations, audits, and troubleshooting engagements. Design scalable technical solutions for web tracking, server-side tracking, Conversion APIs, and first-party data integrations. Own technical delivery for key enterprise clients, from requirement gathering and solution design through implementation, validation, launch, and monitoring. Architect and review implementations using Google Tag Manager, server-side GTM, GA4, APIs, cloud platforms, SQL, and BigQuery. Lead integrations with advertising platforms such as Meta, Google Ads, TikTok, Snapchat, Pinterest, and other marketing destinations. Diagnose complex issues involving JavaScript, data layers, cookies, browser and server requests, API payloads, authentication, attribution, and event deduplication. Conduct detailed tracking and attribution audits, identify root causes, and present actionable recommendations to clients. Act as a senior technical point of contact for clients, internal stakeholders, and external technology partners. Translate business and measurement requirements into clear implementation plans and technical specifications. Review the work of other team members and ensure implementations meet Datahash’s quality and documentation standards. Mentor junior and mid-level team members through technical guidance, knowledge-sharing sessions, and project support. Help improve implementation frameworks, QA processes, monitoring systems, documentation, and operational workflows. Support presales and solutioning by participating in discovery calls, assessing technical feasibility, and defining proposed architectures. Collaborate with product and engineering teams to communicate recurring client requirements, integration challenges, and product improvement opportunities. Lead incident investigations and coordinate timely resolution of critical data-delivery issues. Requirements 5+ years of experience in digital analytics, MarTech, AdTech, technical operations, analytics consulting, or a related field. Advanced hands-on experience with Google Tag Manager and Google Analytics 4. Strong experience implementing or supporting server-side tracking and server-side GTM. Strong JavaScript skills for tracking implementation, customization, validation, and troubleshooting. Experience designing and troubleshooting REST API integrations, JSON payloads, authentication flows, and server-to-server data transmission. Hands-on experience with Conversion APIs or server-side integrations for major advertising platforms. Strong working knowledge of SQL, BigQuery, databases, and data-validation techniques. Experience working with cloud infrastructure such as Google Cloud Platform, AWS, or similar services. Strong understanding of browser tracking, cookies, first-party data, attribution, event deduplication, data privacy, and consent management. Demonstrated experience leading complex client-facing technical projects. Ability to explain technical architecture, risks, and recommendations clearly to both engineering teams and senior business stakeholders. Experience mentoring team members, reviewing technical work, or leading project delivery. Strong ownership, prioritization, and stakeholder-management skills. Preferred Qualifications Experience with mobile app analytics, Firebase, and mobile measurement partners. Experience working with consent management platforms and privacy-conscious measurement solutions. Previous experience in a SaaS, analytics consulting, agency, or enterprise MarTech environment. Experience contributing to presales discovery, solution design, estimates, or technical proposals. Familiarity with monitoring, alerting, logging, and incident-management practices. What We Look For A technically strong and hands-on leader who can move comfortably between strategy and implementation. Someone who takes complete ownership of client outcomes and delivery quality. A structured problem solver who can identify root causes in complex data flows. A mentor who enjoys helping others improve their technical and client-management capabilities. A confident communicator who can lead technical conversations with enterprise stakeholders. Someone who continuously improves processes, standards, and ways of working. Benefits Lead technically challenging projects for global enterprise clients. Work across leading advertising, analytics, cloud, and data platforms. Influence solution architecture and technical delivery standards. Mentor and develop a growing Technical Operations team. Take on significant ownership within a fast-growing MarTech SaaS company. Build a strong growth path toward technical leadership or delivery leadership.