Senior Technical Solutions Manager
- Hiring from
- United Kingdom
- Work type
- Hybrid
- Posted
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What You'll Do
The Field Engineering organization at CoreWeave supports the customers running some of the largest AI workloads in the world. Technical Solutions Management owns the technical relationship with our strategic customers: we're the people their engineering leaders call first, and the people who get CoreWeave's delivery, operations, support and engineering teams moving for them.
About the Role
As a Technical Solutions Manager, you'll own the technical relationship with a small number of strategic customers who are defining how AI gets built. Their deployments run to thousands of GPUs, often on hardware that is new to the whole industry. You'll be the customer's technical advocate inside CoreWeave from contract through delivery, onboarding and day-to-day operations, and you'll drive the programs that get their capacity into production.
We're hiring at Senior and Staff levels. Staff TSMs take our largest, multi-site accounts and lead programs across the team.
In this role, you will:
- Own the technical relationship with your customers' engineering and executive leaders, and be the person they trust to tell them what's really happening.
- Run delivery and onboarding programs end to end, from contract and site readiness to the day the customer runs production work on new capacity.
- Read each account's health every week, catch problems early, and drive cross-team issues to an owner and a resolution.
- Coordinate Fleet Operations, Capacity, data center, support and engineering teams on your customers' behalf, leading through influence.
- Carry customer needs into Product and Engineering and follow them through to a decision, then close the loop with the customer.
- Partner with account executives on one customer message, and with Specialist Field Engineers on technical depth.
- Help the team scale: improve our playbooks and tooling, interview, and mentor newer TSMs.
Who You Are
- 5+ years in technical program management, technical account management, solutions architecture, customer success engineering or professional services delivery with cloud infrastructure customers. For Staff, 8+ years and ownership of large, complex accounts.
- Experience owning the technical relationship with large customers, including their engineering and executive leaders.
- A track record of driving long-running, multi-team programs to a date and an outcome, with senior visibility.
- Working knowledge of cloud infrastructure: compute, networking, storage and Kubernetes.
- Strong written communication, both long form (plans, status reports, incident reviews) and short form (chat and email).
- Raises risk early, escalates with judgment, and stays calm under customer pressure.
Preferred
- Hands-on experience with GPU clusters, HPC, or AI training and inference platforms.
- Familiarity with Slurm, InfiniBand or high-performance storage.
- Experience at a hyperscaler, GPU cloud, or AI hardware or systems vendor.
- Experience bringing up new data center capacity or new hardware generations for customers.
Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams, even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk.
- You'd rather own the outcome than track the tasks.
- You can explain a hard technical trade-off to an engineer and to an executive in the same afternoon.
- You give customers bad news early and honestly, with a plan.
- You like building the process while you're running it.
The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).
To fulfill our obligation to protect client data, successful applicants offered employment with CoreWeave will be required to complete a basic criminal record check, conducted in compliance with GDPR. Employment offers are conditional upon receiving satisfactory check results.
What We Offer
In addition to a competitive salary, we offer a variety of benefits to support your needs, including:
- Family-level Medical Insurance
- Family-level Dental Insurance
- Generous Pension Contribution
- Life Assurance at 4x Salary
- Critical Illness Cover
- Employee Assistance Programme
- Tuition Reimbursement
- Work culture focused on innovative disruption
Benefits may vary by location.
Equal Opportunity
CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
Recruitment Agencies
CoreWeave does not accept speculative CVs. Any unsolicited CVs received will be treated as the property of CoreWeave and your Terms & Conditions associated with the use of CVs will be considered null and void.
Any unsolicited CVs sent by your company to us – that is to say, in any situation where we have not directly engaged your company in writing to supply candidates for a specific vacancy – will be considered by us to be a “free gift”, leaving us liable for no fees whatsoever should we choose to contact the candidate directly and engage the candidate’s services, and will in no way establish any prior claim by your company to representation of that candidate should the candidate’s details also be submitted by any other party.
Export Control Compliance
This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.
Updated privacy notice - UK and EU Job Applications
When you apply to a job on this site, the personal data contained in your application will be collected by CoreWeave UK Ltd. (“Controller”), which is located at
Phosphor (6th Floor), 133 Park Street, London, SE1 9EA
and can be contacted by emailing careers.eu@coreweave.com. Controller’s data protection officer can be contacted at privacy@coreweave.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of (i) Regulation (EU) 2016/679 (General Data Protection Regulation (“GDPR”) and (ii) the GDPR as it forms part of the laws of the UK (“UK GDPR”), as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. With respect to transfers originating from the UK or the European Economic Area ("EEA") to a country outside the UK or the EEA, we implement the appropriate transfer mechanism(s) and other appropriate solutions to address cross-border transfers as required by applicable law. You may request a copy of the suitable mechanisms we have in place by contacting us at privacy@coreweave.com
Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Where permitted by applicable law, we may also retain your personal data for a limited period after the recruitment process ends in order to consider you for future job opportunities, respond to legal claims, or comply with record-keeping obligations. Under the GDPR and the UK GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with the relevant supervisory authority: (i) A list of Europe’s data protection authorities can be found here; and (ii) for the UK, this is the Information Commissioner's Office.
For additional information, please see our Privacy Policy.
