Senior Training & Education Specialist CAS ASIA RLM Region
- Hiring from
- Singapore, South Korea
- Work type
- Hybrid
- Posted
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Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the Life
Medtronic is a market leader, and our expanding portfolio delivers measurable clinical and economic value – and opens doors. With a passion for helping patients and a commercial mindset, you will make a significant difference together with Medtronic! Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations.Reporting to the Senior Training/Education Manager, the successful incumbent will execute an effective strategy for Health Care Professionals (HCP) and Internal Training & Education (T&E) within the Cardiac Ablation Solutions (CAS) Operational Unit (OU). The focus will be on promoting the Medtronic (MDT) brand and therapies, with a particular emphasis on AFFERA™ and PulseSelect™ products. Key responsibilities include:
• Ensuring the safe and effective utilization of Medtronic CAS technologies by HCPs through external education initiatives.
• Delivering comprehensive internal education programs for employees, including Technical Consultants (TC).
•Providing expert-level technical support to new centers during the launch of AFFERA™ and PulseSelect™ technologies. This includes direct case support and certifying new mappers to ensure successful adoption.
Responsibilities may include the following and other duties may be assigned.
Plan, coordinate, and deliver local and regional educational programs in Asia RLM region with focus in AFFERA™ and PulseSelect™ trainings consistent with Corporate and CAS Operational Units (OU) needs and strategy.
Support hands-on AFFERA™ simulator trainings at the international level in Medtronic Innovation Center (MIC) in Korea and in training centers across Asia RLM region organized both for HCPs and internal staff.
Assist in establishing training processes and in the developing training materials for Customers – physicians end-users of Medtronic products, for hospitals EP-nurses and Technicians and for internal trainings.
Support CAS OUs across Asia RLM region in training needs assessment based on actual knowledge and feedback from field and customers, suggest ways that training can help meet established sales and marketing objectives, and provide guidance on the delivery of local educational programs.
Partner with and provide subject matter expertise on Medtronic CAS products, therapies, and procedures to junior colleagues in T&E team and for other teams (commercial, TC, marketing).
Ensure trainings are performance/competency based
Manage courses reviews and provide feedback to the owners of the content of programs
Participate in updates of the training curricula in CAS business as far as new products are launched
Provide proficient clinical and technical assistance to physicians and EP Lab Staff on the use of the AFFERA™ Mapping and Ablation System and related equipment (Generators, SW functionalities, pump and accessories) during cases support.
Maintain excellent level of technical expertise as AFFERA™ mapper / super-mapper and take responsibility over training, onsite support of new mappers across the region and nes mappers certification across Asia RLM region
Provide technical and T&E support in opening of new AFFERA™ centers across the region
As part of a Training Academy team, it builds strong and lasting relationships with CAS OUs commercial and downstream marketing teams across Asia RLM region
Build and maintain a close cooperation with regional proctors and faculty for MDT T&E programs.
Work in close cooperation with the T&E teams across EurAsia region
Ensure maintaining training database end-users’ education in Asia RLM region
Reports all account, market, and competitive information (e.g., market share trends, competitive programs, and relationship issues) in a comprehensive and timely fashion.
Participate in International T&E programs in EurAsia according to assigned area of therapy leadership.
Develop adapted local education programs together with the local OUs according to local needs.
Reports immediately and accurately all negative Medtronic customer or product related events (e.g., customer feedback, product and legal issues and risks, etc.) Attends all required regional, national, and international meetings.
Required Knowledge and Experience:
Bachelor's degree in Electrical Engineering, Medical Engineering, or a related scientific discipline and/or a Master’s Degree or a Medical Doctor Degree (Certification either in arrhythmology, cardiology, endovascular surgery, cardiovascular surgery is a strong advantage, IBHRE certification as a AHP is a plus as well)
Minimum 5 years of clinical Electrophysiology (EP) experience
At least 3 years of successful independent support of EP mapping procedures.
Strong knowledge of Cardiac Electrophysiology at Allied Health Professional (AHP) level.
Proven experience delivering presentations and training sessions to clinical audiences.
Excellent verbal and written English communication skills, including the ability to present confidently in English.
Demonstrated project management and/or Training & Education (T&E) experience.
Strong organizational, planning, reporting, and stakeholder management skills.
Ability to collaborate effectively with diverse groups and work within multinational teams.
Proven ability to work independently while managing multiple priorities in a dynamic medical device or clinical environment.
Experience in the medical device industry, particularly in technical consulting or sales representative roles.
Experience in curriculum development, e-learning, instructional design, or advanced clinical education.
Knowledge of competitor technologies and high-fidelity simulation training methodologies.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
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Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
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Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).Who We Are
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
What We Do
We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will…
Build a better future, amplifying your impact on the causes that matter to you and the world
Grow a career reflective of your passion and abilities
Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning
How We Are Different
These commitments set our team apart from the rest:
Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
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