Senior Vice President, Live Events Innovation

About Global Citizen

Global Citizen is a movement of engaged citizens who are using their collective voice to end extreme poverty. On our platform, Global Citizens learn about the systemic causes of extreme poverty, take action on these issues, and earn rewards for their actions as part of a global community committed to lasting change. Global Citizens have taken over 42.9 million actions since 2009. Today, these actions, in combination with high-level advocacy work, have led to over $49 billion being distributed to our partners around the world, impacting 1.3 billion lives in the fight to end extreme poverty.

Role Overview
Global Citizen is seeking a Senior Vice President, Live Events & Festival Innovation to shape the business model and long-term future of Global Citizen's live events. With the Global Citizen Festival in New York as the year-one priority, this role is the strategic and commercial engine behind all of Global Citizen's live events — building the frameworks, partnerships and business models that make them possible, impactful and sustainable.

The SVP will own the New York Festival P&L and serve as the strategic business partner to Global Citizen's leadership team, working in close collaboration with the SVP, Live Events & Broadcast, who leads content, broadcast and creative narrative.

Key Responsibilities

Live Events Business Model & Commercial Strategy (30%)

• Evolve and drive the business model for Global Citizen's live events portfolio — translating mission into commercial opportunity and long-term organisational sustainability.
• Build and own the commercial frameworks that underpin the New York Festival and future event formats — including revenue strategy, sponsorship structures, ticketing and on-site commercial operations.
• Serve as the strategic business partner to the senior leadership team, ensuring live events are positioned as a core engine of Global Citizen's mission and growth.
• Build the long-term commercial and institutional partnerships — with funders, city authorities, sponsors and venues — that underpin Global Citizen's ability to deliver ambitious live events at scale.
• Partner with Revenue, Marketing, PR, Product and Policy teams to deliver integrated outcomes across Global Citizen.

Event Delivery & Operations (30%)

• Oversee the end-to-end operational delivery of the New York Festival: venue, production, vendors, logistics, safety and city partnerships.
• Own the festival P&L, managing budget, cost and revenue targets with rigorous financial discipline.
• Establish the operational standards and frameworks that can scale across Global Citizen's broader live events portfolio over time.
• Ensure every event is delivered safely, on time and on budget, with the agility to respond when plans need to change.
• Work in close collaboration with the SVP, Live Events & Broadcast to align business model, delivery and attendee experience with content and creative narrative.

Long-Term Vision & Innovation (25%)

• Refine the long-term vision and roadmap for the Global Citizen Festival in New York — the year-one priority — and for new event formats and markets as Global Citizen's live events portfolio grows.
• Identify and develop opportunities to evolve the festival format, reach new audiences and test new models of engagement and revenue.
• Benchmark against the world's leading live experiences to ensure Global Citizen remains at the frontier of large-scale, impact-driven events.
• Translate vision into multi-year plans the organisation can build toward and funders and partners can invest in.
• Build an AI-enabled team culture that embraces innovation in how work gets done.
  
  

Attendee Experience (15%)

• Champion the end-to-end attendee journey — from discovery through event day to post-event engagement — as the lived expression of Global Citizen's vision.
• Use data, research and feedback to set high standards for experience quality and drive continuous improvement across every touchpoint.
• Partner with Product and Brand teams to integrate the in-person and digital experience and deepen attendees' engagement with the Global Citizen movement.
• Ensure every touchpoint — from ticketing through to exit — reflects the quality and ambition of the Global Citizen brand.

Fundamental Requirements

Education & Experience

• 15+ years' experience in live events, festivals or large-scale live experiences, with a proven track record in senior leadership.
• Experience shaping or owning the business model for a major event or festival — not just its operational delivery.
• Track record of building commercial partnerships and driving revenue at large-scale live events.
• Strong financial acumen and proven experience owning P&L responsibility for a major live event.
• Experience working with city authorities and major venues; New York experience a strong advantage.

Attributes

• Strategic and commercially minded — able to conceive and drive business models, not just execute them.
• Obsessive about experience quality, with a natural instinct for the attendee journey.
• A collaborative leader and credible business partner, with a track record of building strong peer relationships across a complex organization.
• Comfortable with ambiguity and able to thrive in a high-velocity, impact-oriented environment.
• Using AI tools to work smarter and drive impact is an essential part of every role at Global Citizen. All staff must integrate AI into their daily work, whether improving workflows, analyzing information, or enhancing communication in service of our mission.

Global Citizen is a fast-moving, mission-driven organization where bold ideas, smart risks, and decisive action are part of how we create impact. We are looking for people who are energized by ambitious goals, comfortable navigating change, and ready to work collaboratively across teams, time zones, and sectors. The pace is high and the work is meaningful, making this a strong fit for people who bring initiative, adaptability, courage, and a deep commitment to driving real-world change.

Benefits

Why Global Citizen?

In this coming decade of action and accountability, Global Citizen will be the leading international voice, educator, and influencer that rallies humanity to take full responsibility and accountability for eradicating extreme poverty. You have a chance to contribute and make this world a better place for all.

More Details

• Must be authorized for employment in the United States.
• Global Citizen operates on a hybrid work model - 3 days (Tuesday, Wednesday, and Thursday) in our NYC office and 2 days (Monday & Friday) telecommuting.
• Full-time, ongoing employees are eligible for a competitive benefits package: Medical, dental, vision, and life insurance; commuter benefits; 403(b) retirement savings & employer match; generous paid time off (vacation, sick, and holidays); paid parental leave; employee discounts; FSA; Professional Development Assistance (EAP).
• Salary Range: $225,000 - $250,000

Global Citizen is proud to be an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Global Citizen strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, age, sexual orientation, military or veteran status, citizenship or any other protected classification under applicable federal, state, or local laws. In addition, Global Citizen complies with the relevant country laws governing employment nondiscrimination in all our international offices. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.