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Senior Vice President, POM Product Management - Government Solutions

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United States
Work type
Hybrid
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We're seeking a future team member for the role of Senior Vice President, POM Product Management – Government Solutions. This role is located in New York, New York.

As a critical member of the Government Solutions team within Corporate Trust, you will own the product strategy, roadmap and delivery outcomes for products or product workstreams supporting federal government clients. That portfolio includes programs serving millions of account holders, thousands of institutions, and new public-sector opportunities as they emerge. You will be the accountable product leader between our federal agency clients, our outside servicing and technology providers, and our internal engineering, operations, risk and control teams.

In this role, you'll make an impact in the following ways:

  • Product ownership and strategy: Owns the product vision, multi-year roadmap and prioritized backlog for a portfolio of federal program products. Examples include contributions processing (employer, philanthropic, stock and direct), account lifecycle, rollovers, client portals and reporting. Holds clear decision rights and is accountable for outcomes.

  • Prioritization across stakeholders: Leads transparent prioritization and trade-off decisions across multiple federal agency stakeholders, outside providers and internal platforms. Turns competing requests into one sequenced roadmap and keeps every party aligned on scope, dates and rationale.

  • Technical Product Leadership: Bridges the gap between architecture, engineering, client, business, operations and product. Understands and articulates how the layers of product solutions are implemented. Lives and breathes specs, PRDs, and documentation that articulates the approach to a product’s delivery.

  • Senior client and provider engagement: Serves as the senior product counterpart to federal agency program leads and outside providers. Runs design reviews and sign-offs, manages interface, file and API specifications and change requests, and escalates early, with facts, when dependencies put commitments at risk.

  • Data and reporting products: Sets the strategy for data, reporting and analytics products, including client dashboards, sponsor and donor reporting, and self-service analytics. These products operate within federal data-protection boundaries and are designed to scale as new sponsors join.

  • Release readiness and control: Owns product-side launch readiness: new product approval conditions, risk and compliance evidence, production runbooks, operational playbooks and post-launch commitments. Plans these into the roadmap from the start.

  • Quality and acceptance: Sets clear requirements and acceptance criteria. Works with engineering and QA on a program-level test strategy (integrated testing, regression testing and test data management) and coordinates releases across dependent systems.

  • Agile at scale: Leads product participation in scaled agile planning, including program increment (PI) planning, cross-platform dependencies and backlog hygiene, across multiple pods and simultaneous builds. Works with delivery leads and engineering leaders on capacity and sequencing

  • Financial stewardship: Understands the program's commercial model, including servicing costs, provider forecasts and invoicing. Weighs product decisions against revenue, cost and client commitments.

  • People leadership: Leads, coaches and develops matrix team. Sets consistent product practices (roadmaps, requirements standards, documentation and decision logs) and reduces dependence on any single individual.

  • Thought leadership: Serves as a subject-matter expert on government program product management across BNY. Represents the product with senior leadership, governance committees and, as appropriate, external forums.

To be successful in this role, we're seeking the following:

  • Bachelor's degree in business management, Finance or a related discipline, or equivalent work experience required.

  • 8-10+ years of product management with experience creating strategic product roadmaps, highly technical product and application development, and working with cross-functional teams in a highly-matrixed environment.

  • Demonstrated ownership of a complex, regulated product from ideation through launch and ongoing revision, at scale.

  • Experience delivering products for federal or state government clients preferred. Financial services experience in trust, custody, brokerage, retirement/savings or payments preferred.

  • Experience leading data product strategies and roadmaps involving highly sensitive data (such as personally identifiable information and federal tax information) in large-scale applications. Working knowledge of federal security and privacy frameworks (e.g., NIST 800-53, FedRAMP, IRS Publication 1075) preferred.

  • Track record of managing outside technology and servicing providers and third-party integrations, including API contracts, file specifications, joint testing and joint release planning.

  • Deep knowledge of product delivery and agile methodologies at scale (e.g., SAFe, PI planning), with experience working with multiple scrum teams on simultaneous builds. Proficiency with JIRA or similar tools.

  • Experience navigating new product approval, risk, compliance and control processes in a regulated financial institution.

  • Experience providing day-to-day technical and design direction (UX, portal and API design) and making scope trade-offs against fixed regulatory deadlines.

  • Executive presence and strong written communication. Able to brief senior BNY and government leaders concisely and escalate calmly, with data, under pressure.

  • Experience building and leading product teams preferred.

  • Ability to meet program-specific background check, confidentiality and work-location requirements.

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