SEO & Paid Ads Account Manager (Melbourne)

This position is open to Melbourne-based applicants only. As this is a hybrid role requiring attendance at our South Yarra office, overseas and fully remote applicants will not be considered.

Design Point Digital is a Melbourne-based web design and digital marketing agency helping businesses grow through high-performing websites, SEO and paid advertising.

We’re looking for a Digital Marketing Account Manager to manage client relationships and coordinate the delivery of our SEO and paid advertising campaigns.

You’ll lead client meetings, explain campaign performance and manage priorities and follow-up across our team of four SEO specialists, working alongside our Paid Ad specialists and wider creative and development team.

You won’t be responsible for day-to-day campaign optimisation, but you’ll need enough practical knowledge to review recommendations, question results and ensure clients receive clear updates and agreed deliverables.

Responsibilities

• Act as the primary contact for assigned SEO and paid advertising clients.
• Lead regular phone, video and face-to-face meetings to discuss results, concerns and next steps.
• Review campaign reports and explain performance in clear, non-technical language.
• Manage priorities, workloads and deadlines across our four SEO specialists.
• Coordinate with PPC specialists, copywriters, designers and developers.
• Check completed work against agreed campaign plans and client deliverables.
• Follow up clients for content approvals, feedback, information and access.
• Identify performance concerns and work with specialists to agree on appropriate actions.
• Keep project management systems, meeting notes and client actions up to date.
• Improve reporting, communication and delivery processes as the agency grows.

What we're looking for

• 3+ years of experience in a digital agency, account management or digital marketing role.
• Strong working knowledge of SEO and Google Ads, with the ability to review recommendations and question campaign performance.
• Confidence leading client phone calls, video meetings and face-to-face discussions, including addressing concerns and explaining next steps.
• Ability to read and interpret Google Analytics 4, Google Search Console and Semrush reports, translating results into clear, practical insights for clients.
• Understanding of key performance metrics, including rankings, organic traffic, leads, conversions, cost per lead and ROAS.
• Experience managing multiple client accounts and recurring campaign deliverables.
• Experience coordinating or supervising a team, setting priorities and holding team members accountable for deadlines and quality.
• Strong organisation, follow-up and time-management skills.
• Ability to turn campaign recommendations and client feedback into clear, actionable tasks.
• A proactive, dependable approach, with the ability to move work forward without constant direction.
• Melbourne-based and available to attend our South Yarra office, with some hybrid flexibility.

Bonus if you have

• Hands-on SEO or Google Ads experience
• Experience with Google Analytics 4, Search Console and Semrush
• WordPress, WooCommerce or Shopify knowledge
• Experience coordinating copywriters, designers and developers
• Familiarity with Meta Ads
• Experience improving agency processes and workflows

Company benefits

• Flexible part-time contractor arrangement
• Hybrid working environment
• On-site parking
• Variety across established client accounts and industries
• Direct influence over client performance and agency processes
• Supportive, close-knit team
• Opportunity for the role and hours to grow with the agency
• Team lunches and dinners
• Coffee and snacks always within reach ☕

To apply

Please send your resume and a short note outlining your experience managing SEO, PPC or digital marketing accounts.

Additional information

Type: Part-time contractor, with an opportunity for additional hours as we grow

Work style: Hybrid, primarily in-office

Location: South Yarra, Victoria

Office hours: 9:00 am – 5:00 pm

Initial hours: Approximately 15-25 hours per week