Service Activation Manager, Integrated Health Solutions

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

Integrated Health Solutions (IHS) partners with healthcare providers to improve operational and clinical outcomes through healthcare supply chain, equipment, and managed service solutions. This role supports the delivery of Operating Room Managed Services (ORMS) and Cath Lab Managed Services (CLMS) projects across materials management, managed equipment services, and turnkey solution implementations.

The Service Activation Manager, Integrated Health Solutions leads complex healthcare supply chain managed service projects from initiation through implementation and stabilization. Working closely with business development teams, operational subject matter experts, customers, and external partners, this role ensures projects are delivered in line with agreed scope, timeline, budget, and quality expectations. This position is virtually based in Watford, United Kingdom and follows a Flex (Hybrid) working model. Approximately 10% is required across the EurAsia region to support customer implementations, stakeholder engagement, and project delivery activities.

Primary Responsibilities

• Lead end-to-end implementation of ORMS and CLMS projects, ensuring delivery against scope, schedule, budget, and quality commitments
• Develop project plans, milestones, deliverables, and success metrics in partnership with business development and operational teams
• Manage project risks, issues, dependencies, and change requests, implementing mitigation plans to maintain delivery performance
• Serve as the primary customer contact throughout implementation, building relationships with key stakeholders and executive sponsors
• Coordinate cross-functional teams, external suppliers, and customer stakeholders to align project objectives and deliverables
• Drive project governance activities, including status reporting, stakeholder communications, escalation management, and implementation reviews
• Apply Project Management Office (PMO) methodologies, tools, and quality standards to ensure consistent project execution and regulatory compliance
• Support project stabilization activities and transition to ongoing operational management

Required Qualifications

• Project management experience supporting National Health Service (NHS) customers within healthcare supply chain, managed services, or healthcare operations
• Experience delivering large-scale, complex projects on time and within budget
• Project management certification including Project Management Professional (PMP), PRINCE2, or equivalent
• Experience using project management tools, including Microsoft Project
• Fluency in English

Preferred Qualifications

• Bachelor's degree
• Experience within healthcare managed services, outsourcing, or healthcare supply chain operations
• Experience delivering customer implementation projects within healthcare environments using Agile, Waterfall, or Hybrid methodologies
• Additional language skills including Dutch, Danish, French, or German

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: United Kingdom: 68,400.00 GBP - 102,600.00 GBP |

The final salary within this range will be determined based on objective, job-related criteria, including relevant experience, skills and qualifications, in accordance with our compensation framework.

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This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

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