Service Center Support Specialist (German & Polish Speaker)

Service Center Support Specialist (German & Polish Speaker) People & Organization Service Center Support Specialist (German-speaking) We are seeking a customer-focused People & Organization Service Center Support Specialist to join our Shared Services team in Warsaw. In this hybrid role, you will be the first point of contact for employees, managers, and HR Business Partners, providing support on HR processes, systems, policies, and services across multiple countries. You will resolve inquiries via phone, chat, and ticketing systems, ensure high-quality customer service, maintain accurate HR records, and contribute to continuous process improvements while ensuring compliance with data privacy regulations. The ideal candidate has at least one year of experience in customer service, HR operations, or a shared services environment, is fluent in German and Polish, and demonstrates excellent communication, problem-solving, and stakeholder management skills. Department HR & Administration Locations Warsaw Remote status Hybrid About Infotree Global Solutions At Infotree, meeting your career needs is a top priority. Client satisfaction is largely dependent on the resources we can provide, and we take pride in our delivery. We have a supportive team in place to give quality people a chance to grow and challenge themselves in their roles which has resulted in that we have placed many employees in positions that have grown into lifelong careers. We have a team of dedicated recruiters and consultant care representatives that are committed to your success and well-being. Check out our open roles to get started. Infotree Poland Sp. z o.o. is part of Infotree Global Solutions. Agency number: 15970. Founded in 2002 Co-workers More than 5000