Service Delivery Manager - SC Cleared

SC Cleared Service Delivery Manager

Location: Hybrid 3 days from either Portsmouth, Stevenage or Newport

Length: Initially until end of 2027

Rate: up to £550/day Umbrella

Clearance: MUST BE SC CLEARED (active)

Our client is seeking an experienced Service Delivery / PMO professional to support a large-scale Digital Workplace transformation programme focused on Microsoft 365, Exchange, Google Workspace, and infrastructure services.

The successful candidate will coordinate project delivery across multiple European stakeholders, manage governance and reporting, oversee schedules and risks, facilitate steering committees and workshops, and provide hands-on support to technical teams when delivery issues arise.

Key Responsibilities

Drive project governance, planning, and delivery management.

Maintain consolidated project plans, schedules, and reporting.

Track risks, issues, actions, and key decisions.

Coordinate communication and stakeholder engagement across Europe.

Support digital workplace transformation initiatives.

Lead steering committees, workshops, and project meetings.

Troubleshoot delivery challenges with technical teams.

Ensure successful execution of M365, Exchange, and infrastructure-related workstreams.

Top Required Skills

Strong experience within M365 environments.

Deep knowledge of Microsoft Exchange administration and migrations.

Understanding of Azure and M365 management.

Experience with Identity Management.

Knowledge of email security and networking technologies such as IronPort and FortiGate.

PowerShell scripting capability.

Extensive PMO experience.

Project planning, governance, reporting, RAID management, and stakeholder coordination.

Project management certification desirable (PRINCE2, PMP, Agile, etc.).

Essential Soft Skills

Strong stakeholder management.

Excellent communication skills.

Ability to work in complex international environments.

Proactive and autonomous approach.

Strong analytical and problem-solving skills.

Highly organised with strong attention to detail.