Service Marketing Manager - EMEA

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

The Service business partners with Medtronic Operating Units and healthcare customers to maximize the performance, reliability, and lifecycle value of medical technologies. Through service solutions, commercial programs, and customer engagement strategies, the team supports business growth while helping healthcare providers maintain access to critical technologies and services.

This role is responsible for leading the EMEA Service Marketing strategy, working across Operating Units, regional teams, and global stakeholders to develop service offerings, drive commercial growth, and strengthen market positioning. The position combines strategic marketing, commercial planning, sales enablement, and customer engagement to support revenue growth across the region.

This role is responsible for developing and executing marketing strategies that drive growth across the EMEA Service business. The successful candidate will leverage market insights, customer feedback, and commercial analysis to shape service offerings, support sales effectiveness, and identify opportunities to expand market share. The position works closely with regional and global stakeholders to align business priorities and deliver measurable commercial outcomes.

Primary Responsibilities

• Develop and execute the EMEA Service Marketing strategy aligned with business growth objectives.
• Define and enhance service offerings to support revenue growth, market expansion, and customer value.
• Analyse market trends, customer feedback, competitive activity, and industry developments to identify commercial opportunities.
• Lead service sales enablement initiatives, including training programs, engagement activities, and sales tools.
• Support digital marketing, communications, branding, conferences, and customer engagement activities across the service business.
• Partner with Operating Units, regional teams, and global stakeholders to align commercial and marketing priorities.
• Develop business cases, market assessments, and strategic recommendations to support growth initiatives.
• Monitor performance metrics and recommend actions to improve commercial effectiveness and market impact.

Required Qualifications

• Experience in strategic marketing, commercial strategy, product marketing, or business development
• Demonstrated success developing and executing regional or multinational marketing strategies
• Proven ability to influence senior stakeholders and lead cross-functional initiatives
• Strong application of market insights, customer research, and competitive analysis to support business decisions
• Ability to travel as required within the EMEA region

Preferred Qualifications

• Background in medical technology, healthcare, life sciences, or service-based businesses
• Knowledge of service marketing, aftermarket services, or service commercialisation strategies
• Track record leading sales enablement programs and commercial training initiatives
• Expertise in digital marketing, customer engagement, and brand development activities
• Understanding of healthcare market dynamics, service contracts, and customer lifecycle management

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.

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Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: Belgium: 87,040.00 EUR - 130,560.00 EUR | Czechia: 1,400,000.00 CZK - 2,100,000.00 CZK | France: 72,800.00 EUR - 109,200.00 EUR | Germany: 92,800.00 EUR - 139,200.00 EUR | Hungary: 18,312,000.00 HUF - 27,468,000.00 HUF | Ireland: 85,520.00 EUR - 128,280.00 EUR | Italy: 66,400.00 EUR - 99,600.00 EUR | Netherlands: 87,680.00 EUR - 131,520.00 EUR | Poland: 231,200.00 PLN - 346,800.00 PLN | Spain: 65,360.00 EUR - 98,040.00 EUR | United Kingdom: 68,400.00 GBP - 102,600.00 GBP |

The final salary within this range will be determined based on objective, job-related criteria, including relevant experience, skills and qualifications, in accordance with our compensation framework.

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This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

Who We Are

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

What We Do

We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will…

• Build a better future, amplifying your impact on the causes that matter to you and the world

• Grow a career reflective of your passion and abilities

• Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

How We Are Different

These commitments set our team apart from the rest:

Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

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