Service Partner Manager
- Salary
- €28K–€30K
- Hiring from
- Greece
- Work type
- Hybrid
- Posted
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- Third party Management strategy execution
- Service delivery/go-to-market model
- Account Management
- GoTo Person for Miele Service Partners, Subcontractors and spare part wholesalers
- Responsible for the management and operations of Miele Service Partners and Sub-Contractors
- Performance Management
- Measuring performance against defined KPIs and targets
- MSP Field Service efficiencies
- MSP repair quality and field observation
- Revenue growth
- Consumption of Spare Parts and correctness of usage
- Warranty performance
- Strategic execution : collaborate with the field service managers for activation and desactivation of service partners, with the intention to optimize response time and costs
Why work here?
For more than 125 years, Miele has been a family-owned, family-run company. Based on this tradition, a healthy balance between the demands and the appreciation of our employees is very important to us. Besides following our objective of becoming “forever better” which our employees represent with their specialist knowledge, their ambition and with thinking ahead, we want to ensure that everyone can experience and profit from our good working environment here at Miele. Living and passing on our Miele values, as well as working in teams to further develop our innovative products, are important parts of our Miele culture at each of our 50 locations.
About Us
What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are apprentices or managers.
Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore! Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership.
