Service Sales
- Hiring from
- Japan
- Work type
- Hybrid
- Posted
Is this job info correct?
530,570 remote jobs, straight from company career pages
100% free · New jobs every hour
Show job descriptionHide job description
Your role
As a Service Sales Engineer, your mission is to drive profitable growth of our service business in Japan. You will identify and develop new customers and sales opportunities while maintaining and expanding relationships with existing customers.
By combining strong commercial awareness with technical expertise and a clear understanding of customer needs, you will develop service solutions that create sustainable value for both the customer and our business.
Reporting to the Regional Sales Manager, you will work closely with the Service Aftermarket, Engineering, Service Product, and other cross-functional teams to implement effective service sales strategies.
サービスセールスエンジニアとして、日本におけるサービス事業の収益性ある成長を推進することがミッションです。新規顧客および販売機会を開拓するとともに、既存顧客との関係を維持・拡大していただきます。業務拡大につきサービス営業の人員を拡張します。お客様の工場に導入された締め付けソリューションの保守契約、データドリブンサービス、トレーニング、機器修理、フィールドサービス等のアフターサービスの提案、販売を行い、目標とする売上高と利益率を確保しつつ、お客様生産性の向上、材料費削減等に貢献するとともに、アトラスコプコの製品の性能を最大限に引き出しお客様に満足をお届けする事こと
高いビジネス感覚、技術的な専門知識、そして顧客ニーズへの明確な理解を組み合わせることで、顧客と当社の双方に持続的な価値をもたらすサービスソリューションを提案します。
サービス部長にレポートし、サービスアフターマーケット、エンジニアリング、サービスプロダクト、およびその他の部門横断チームと緊密に連携しながら、効果的なサービス販売戦略を実行します。
Your day-to-day
日本語 /英語
学歴
高専卒以上
パーソナリティー
協調性のある方
計画的に行動を行う方
自発的に行動が起こせる方
Your Compensation And Benefits
We offer compensation that reflects the skills, experience, and responsibilities of the role. Pay also depends on the country where the job role is based, as compensation practices vary across our markets. During the recruitment process, we share clear information about the pay and benefits for your location, so you know what to expect before moving forward. Locally applicable working equipment and benefits may include:
This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our office in Nagoya, Japan (JP).
勤務地
名古屋（Hybrid 可）
担当エリア：日本国内
その他
日帰り、宿泊出張有り
Why it is great to work with us
Your career grows through your skills, curiosity, and the people you work with. You will join a global network where colleagues learn from one another and share knowledge openly. We focus on long-term development and encourage new ideas that help the organization move forward.
You can make a meaningful impact by contributing your insights, taking ownership of your work, and developing solutions that create value for our customers and our business
Application process
Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding Of your profile. We 100k forward to getting to know you, learning about your strengths, and discussing how you can grow with us. For each hiring decision, we also apply the grandparent principle. This means that a leader's manager is involved in the approval of the hiring decision to ensure consistency and fairness. If you have questions during the process or need support, please contact us
Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.
As a Service Sales Engineer, your mission is to drive profitable growth of our service business in Japan. You will identify and develop new customers and sales opportunities while maintaining and expanding relationships with existing customers.
By combining strong commercial awareness with technical expertise and a clear understanding of customer needs, you will develop service solutions that create sustainable value for both the customer and our business.
Reporting to the Regional Sales Manager, you will work closely with the Service Aftermarket, Engineering, Service Product, and other cross-functional teams to implement effective service sales strategies.
サービスセールスエンジニアとして、日本におけるサービス事業の収益性ある成長を推進することがミッションです。新規顧客および販売機会を開拓するとともに、既存顧客との関係を維持・拡大していただきます。業務拡大につきサービス営業の人員を拡張します。お客様の工場に導入された締め付けソリューションの保守契約、データドリブンサービス、トレーニング、機器修理、フィールドサービス等のアフターサービスの提案、販売を行い、目標とする売上高と利益率を確保しつつ、お客様生産性の向上、材料費削減等に貢献するとともに、アトラスコプコの製品の性能を最大限に引き出しお客様に満足をお届けする事こと
高いビジネス感覚、技術的な専門知識、そして顧客ニーズへの明確な理解を組み合わせることで、顧客と当社の双方に持続的な価値をもたらすサービスソリューションを提案します。
サービス部長にレポートし、サービスアフターマーケット、エンジニアリング、サービスプロダクト、およびその他の部門横断チームと緊密に連携しながら、効果的なサービス販売戦略を実行します。
Your day-to-day
- Plan and prioritize service sales activities, customer visits, and prospect interactions to achieve agreed sales targets, KPIs, and profitability objectives.
- Identify and develop new customers and sales opportunities while expanding the service potential of existing accounts and building sustainable relationships with key stakeholders.
- Understand customer requirements and provide technically sound advice, including site surveys, to develop appropriate service solutions and compelling value propositions.
- Prepare and follow up on quotations and service agreements, including pricing, renewals, extensions, and contract modifications, in line with the company’s pricing strategy and gross profit requirements.
- Analyze market trends, customer potential, competitor activities, and pricing developments to identify new business opportunities and provide relevant insights to management.
- Maintain accurate and timely CRM information and report on customer activities, opportunities, quotations, pipeline development, and sales results.
- Collaborate with Service Aftermarket, Engineering, Service Product, Operations, and certified distributors to deliver excellent customer support, strengthen customer relationships, and improve business outcomes, while complying with all applicable company, safety, and compliance requirements.
- 合意された売上目標、KPI、収益性目標を達成するため、サービス販売活動、顧客訪問、見込み顧客との対応について計画を立て、優先順位を設定する。
- 新規顧客および販売機会を開拓するとともに、既存顧客におけるサービスビジネスの可能性を拡大し、主要なステークホルダーとの持続的な関係を構築する。
- 顧客の要求を理解し、現地調査を含む技術的に的確な助言を行うことで、適切なサービスソリューションと説得力のある価値提案を策定する。
- 会社の価格戦略および粗利益要件に沿って、価格設定、更新、延長、契約変更を含む見積書およびサービス契約を作成し、フォローアップする。
- 市場動向、顧客ポテンシャル、競合他社の活動、価格動向を分析し、新たなビジネス機会を特定するとともに、経営層に有益な情報を提供する。
- 顧客活動、商談、見積り、パイプラインの進捗、販売実績に関するCRM情報を正確かつ適時に更新し、報告する。
- サービスアフターマーケット、エンジニアリング、サービスプロダクト、オペレーション、認定代理店と連携し、優れた顧客サポートの提供、顧客関係の強化、ビジネス成果の向上に取り組む。また、適用される会社規定、安全要件、コンプライアンス要件を遵守する。
- Proven experience in sales, business development, or account management, preferably within a technical or service-related industry.
- Strong customer and commercial focus, with the ability to develop suitable solutions and balance customer value, sales growth, and profitability.
- Ability to understand technical information and prepare professional quotations, proposals, and service agreements.
- Strong communication, presentation, negotiation, and relationship-building skills across different stakeholders.
- Good analytical, planning, and organizational skills, combined with confidence in using CRM, quotation, and standard digital business tools.
- Professional working proficiency in English, with Japanese skills suitable for customer and internal communication, and the ability to work independently and collaboratively with integrity and accountability.
- 技術系またはサービス関連業界における営業、事業開発、またはアカウントマネジメントの実務経験
- 顧客志向およびビジネス志向が高く、顧客価値・売上成長・収益性のバランスを考慮しながら最適なソリューションを提案できる方
- 技術的な情報を理解し、見積書、提案書、サービス契約書などをプロフェッショナルに作成できる方
- 多様なステークホルダーとの円滑なコミュニケーション、プレゼンテーション、交渉、および関係構築ができる方
- 優れた分析力、計画力、組織運営能力を備え、CRMや見積作成ツールを含む一般的なデジタルビジネスツールを活用できる方 。
- 業務遂行に必要な英語力を有し、ビジネスレベル以上の日本語力をお持ちの方。誠実さと責任感を持ち、自立して業務を遂行するとともに、周囲と協力できること。 レポート/言語
日本語 /英語
学歴
高専卒以上
パーソナリティー
協調性のある方
計画的に行動を行う方
自発的に行動が起こせる方
Your Compensation And Benefits
We offer compensation that reflects the skills, experience, and responsibilities of the role. Pay also depends on the country where the job role is based, as compensation practices vary across our markets. During the recruitment process, we share clear information about the pay and benefits for your location, so you know what to expect before moving forward. Locally applicable working equipment and benefits may include:
- Company laptop
- Mobile telephone
- Company car or equivalent mobility arrangement, subject to local policy
- Relevant sales, technical, and professional development opportunities
This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our office in Nagoya, Japan (JP).
勤務地
名古屋（Hybrid 可）
担当エリア：日本国内
その他
日帰り、宿泊出張有り
Why it is great to work with us
Your career grows through your skills, curiosity, and the people you work with. You will join a global network where colleagues learn from one another and share knowledge openly. We focus on long-term development and encourage new ideas that help the organization move forward.
You can make a meaningful impact by contributing your insights, taking ownership of your work, and developing solutions that create value for our customers and our business
Application process
Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding Of your profile. We 100k forward to getting to know you, learning about your strengths, and discussing how you can grow with us. For each hiring decision, we also apply the grandparent principle. This means that a leader's manager is involved in the approval of the hiring decision to ensure consistency and fairness. If you have questions during the process or need support, please contact us
Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.