ServiceNow

ServiceNow Senior Engineer (Architect)

Job Title: ServiceNow

Mandatory Skills

• ServiceNow CMDB
  

• ITOM (IT Operations Management)
  

• ITAM (IT Asset Management)
  

• CSDM (Common Service Data Model)
  

• Architect-level experience (mandatory)
  

Preferred Skills

• ServiceNow Architecture with ArchiMate knowledge
  

• Solution Architecture in ServiceNow
  

• JavaScript scripting in ServiceNow
  

Experience Required

• Senior Engineer: Practical experience in 2 coding languages OR advanced practice in 1 language; ability to guide teams
  

• IT Experience: 10+ years
  

• Development Experience: 8+ years
  

Key Responsibilities

1. Collaborate with architects and engineering teams to design platform infrastructure (servers, networks, storage, databases, cloud).
   

2. Implement/manage infrastructure upgrades, patches, and performance improvements.
   

3. Evaluate cloud/containerization solutions and create reusable abstractions for application teams.
   

4. Write and execute Infrastructure as Code (IaC) scripts; streamline CI/CD provisioning.
   

5. Integrate performance monitoring (QoS, SLA metrics) for scaling applications/services.
   

6. Incorporate security and disaster recovery best practices (IAM, encryption, backup, DR).
   

7. Facilitate integration of enterprise-approved configurations into deployment pipelines.