ServiceNow Architect

Role of a ServiceNow Architect at Cencora is closely related and works in pair with development team process owners. Position includes research of markets new best practices, development optimizations, solution recommendations and guidelines for technical debt reduction. This role requires effective communication skills, which is a must for this role. ServiceNow Architect must have ability to translate stakeholder requirements into technical solution design, that aligns with ServiceNow best practices and is in line with OOB functionality.

This role correspondingly includes, but is not limited to: 

• Evaluation of new features and produce comprehensive analysis and recommendations.  

• Perform and participate in product roadmap planning together with Product Owner. 

• Produces and maintains detailed system documentation including design specs, maintenance, troubleshooting, deployment, and testing, etc. 

• Researches and evaluates alternative solutions and recommends the most efficient and cost-effective solutions. 

• Ensures that non-functional requirements are met in the system (data security, solution integrity, solutions are testable and do not impact performance, etc.). 

• Stay current with capabilities of ServiceNow platform. 

• Be proactive about knowledge sharing. 

• Creates technical design documentation. 

• Provides technical coaching and oversight to junior developers. 

• Capable of estimating solution complexity based on time, cost, and quality. 

Required experience: 

• 5+ years of professional experience in design and development in ServiceNow. 

• 3+ years ServiceNow Solution Architect experience. 

• Strong knowledge and practical experience of ServiceNow API. 

• System integration experience using web services and other web-based technologies such as REST/SOAP. 

• Understanding of ServiceNow capabilities across the platform and experience in implementing best-practices and procedures.

• Experience with ITOM, ITSM, HRSD, GRC/IRM, SPM, Knowledge management.

• Strong command of ServiceNow platform fundamentals: scripting (JavaScript), data model, ACLs, scoped applications, performance, and upgrade strategy.

• Experience in professional communications with stakeholders at all levels. 

• Practical experience with agile methodologies/tools. 

• Proven ability to drive results and readiness across multiple solutions. 

• ITIL Certification.

Salary range: 4500 - 6700 EUR gross monthly

What Cencora offers

We offer a competitive annual bonus, life insurance from Day 1, a best-in-class health insurance package, and up to 6 fully paid benefit days a year. As a Cencora employee, you have the benefit of our referral bonus scheme, our boundless learning opportunities and our global Employee Assistance Program. We have a wonderful office location in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all times. Become part of our purpose-driven, multicultural team now and help us create healthier futures

Affiliated Companies:

About Us

Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them.

We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.

Job Scams

Recruitment scams are on the rise and the intent is to target individuals looking for employment opportunities. To protect yourself, we urge you to be vigilant and follow these guidelines.

​1.) Research the Company: Thoroughly research any company before applying or sharing personal information, check their website, read reviews, and verify their legitimacy.

2.) Be Wary of Unrealistic Promises: Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on Cencora.com/careers

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Remember to stay vigilant and informed about common scam tactics to reduce the risk of falling victim to fraudulent employment schemes.

If you believe you have encountered a job scam posing as a Cencora opportunity, please report it immediately to: GlobalTalentAcquisition@Cencora.com