ServiceNow Developer – Canada Remote

• Design, develop, configure, and enhance ServiceNow applications and modules.
  
  
• Work extensively with ServiceNow ITSM modules such as Incident, Problem, Change, Request, and Service Catalog.
  
  
• Develop and maintain Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, Notifications, and ACLs.
  
  
• Build workflows and automation using Flow Designer / Workflow Editor.
  
  
• Develop and maintain integrations using REST APIs, SOAP, IntegrationHub, Import Sets, and Transform Maps.
  
  
• Configure forms, fields, tables, catalog items, workflows, dashboards, and reports.
  
  
• Develop and customize Service Portal / UI components using JavaScript, HTML, CSS, and AngularJS where required.
  
  
• Troubleshoot platform issues and perform root-cause analysis.
  
  
• Participate in testing, deployments, upgrades, code reviews, and production support.
  
  
• Translate business requirements into technical solutions and ServiceNow configurations.
  
  
• Follow ServiceNow development standards and best practices, with preference for out-of-the-box functionality over unnecessary customization.
  
  
• Collaborate with distributed Agile teams, stakeholders, architects, and business users.
  
  
• Prepare and maintain technical documentation.
  
  

• 4+ years of hands-on ServiceNow development experience.
  
  
• Strong experience with ServiceNow ITSM.
  
  
• Strong knowledge of JavaScript and Glide scripting/API.
  
  
• Experience with:
  
  
  • Business Rules
    
    
  • Client Scripts
    
    
  • UI Policies
    
    
  • UI Actions
    
    
  • Script Includes
    
    
  • ACLs
    
    
  • Flow Designer
    
    
  • Service Catalog
    
    
  • Notifications
    
    
• Hands-on experience with REST/SOAP integrations.
  
  
• Experience with IntegrationHub, Import Sets, and Transform Maps.
  
  
• Understanding of ServiceNow development, configuration, testing, and deployment processes.
  
  
• Experience working in Agile/Scrum environments.
  
  
• Strong analytical, troubleshooting, and communication skills.
  
  
• Ability to work independently in a fully remote environment.
  
  

• ServiceNow CSA (Certified System Administrator) certification.
  
  
• ServiceNow CAD (Certified Application Developer) certification.
  
  
• CIS-ITSM certification.
  
  
• Experience with ITOM, ITAM, CSM, HRSD, SecOps, or CMDB.
  
  
• Experience with Service Portal, UI Builder, or Configurable Workspaces.
  
  
• Experience with Automated Test Framework (ATF).
  
  
• Experience working with enterprise-level ServiceNow implementations.
  
  

• Must be legally authorized to work in Canada.
  
  
• Must be available to work Canadian business hours as required.
  
  
• Strong written and verbal communication skills.
  
  
• Ability to collaborate effectively with remote teams across different time zones.