ServiceNow Lead Developer (f/m)

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.

Serves as the senior technical authority and delivery anchor within an Agile squad, translating enterprise architectural blueprints into high-performing, scalable ServiceNow solutions. Partners directly with Product Owners and Platform Architects to shape the technical roadmap, enforces strict coding standards and automated quality gates, and actively mentors developers to ensure delivery excellence across the platform lifecycle.

Key Responsibilities:

• Technical Solution Design: Translate high-level business epics into detailed technical designs, story decompositions, and data models aligned with CSDM 5.0 and enterprise architecture standards.
• Quality Gatekeeping & Governance: Chair peer code reviews, approve update sets / Git deployments across ServiceNow instances
• Complex Development: Architect and personally implement the most challenging platform capabilities, including multi-system IntegrationHub spokes, custom portal components, and emerging Now Assist / AI Agent Studio workflows.
• Product Owner Partnership: Act as the lead technical advisor to the Product Owner (PO), providing capacity estimations, identifying architectural risks, and ensuring technical debt remediation is budgeted into sprint cycles.
• Team Enablement & Mentorship: Lead technical onboarding, conduct pair-programming sessions with mid/junior developers, and elevate the team’s overall engineering maturity across the global Chapter.
• Upgrade & Release Leadership: Lead squad preparation for ServiceNow family releases, designing the Automated Test Framework (ATF) test suites and directing the remediation of skipped records.

Experience & Qualifications:

• Experience: 6+ years in enterprise software development, with at least 4 to 5 years of deep, hands-on ServiceNow development and a proven track record of technically leading delivery teams.
• Technical Mastery: Expert-level JavaScript and ServiceNow architecture; deep expertise across Flow Designer, complex Scripted REST APIs, Service Portal architecture, and scoped application isolation.
• Engineering Leadership: Demonstrated experience driving code quality standards, automated testing (ATF), and managing CI/CD pipelines (ServiceNow CLI, Git, Update Set batching).
• Domain Breadth: Strong working knowledge of CSDM 5.0, ITIL 4 processes, and modern AI/agentic integration capabilities.
• Education: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or related technical field.

Certifications:

• Required: ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), and at least one Certified Implementation Specialist (CIS - ITSM, Discovery, or Customer Service Management).
• Preferred: ITIL 4 Managing Professional / Foundation, or Agile/Scrum certification (PSM / SAFe).

Bosch’s culture of innovation and digital transformation offers you a fantastic platform to grow your skills and enhance your network. We are dedicated to building a warm, open, transparent, and inclusive work environment for all.

Work LikeABosch:

• Employment Contract
• Competitive salary + annual bonus
• Hybrid work with flexible working hours
• Referral Bonus Program
• Copyright costs for IT employees

Grow LikeABosch:

• Complex environment of working, professional support and possibility to share knowledge and best practices
• Ongoing development opportunities in a multinational environment
• Broad access to professional trainings (incl. language courses), conferences and webinars

Live LikeABosch:

• Private medical care and life insurance
• Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
• Prepaid Lunch Card
• Number of benefits for families (for instance summer camps for kids)
• Non-working day on the 31st of December